Unable to link account to my account

Aang 20 Reputation points
2026-07-03T05:29:34.24+00:00

Trying to add my other account to MS account but its not working. I just want to change my primary account and delete the original email.

Windows for home | Other | Email and communications
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Christine Luna 27,115 Reputation points Independent Advisor
2026-07-03T06:05:10.46+00:00

Hello!

This is Tin, I will do my best to help you. Could you provide me with the exact error message you are receiving? It appears that you are trying to add a new alias to use this as your primary account. Please note that you can only add an alias or email address that is not already a Microsoft account.

Please refer to the link below for more information:

https://support.microsoft.com/en-us/outlook/add-or-remove-an-email-alias-in-outlook-com

Let me know if you have any further questions. I am here to help.

Thanks,

Tin

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