How to leave family group when you are 18 and organizer cannot access the family account?

Claire G 0 Reputation points
2026-07-03T01:29:41.3166667+00:00

Hello,

I was accidently put into a family group by your faulty software 7 months ago, and the organizer of the family group cannot remove or access the family account at all because his details aren't correct. When I click on the 3 little dots and look for the 'Remove' option all the help areas state should be there, it doesn't exist for me. Is there anything I can do to verify my age or let me go.

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
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  1. SD - IA 178.7K Reputation points Independent Advisor
    2026-07-03T02:52:51.2866667+00:00

    Hi,

    Can you remove consent from this page first? https://account.live.com/mykids.aspx?

    I’m eager to hear back and work together to find a solution.

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