A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
Hi Tom,
Thank you for reaching out!
My name is Stefano and it’s my pleasure to assist you today.
Your issue has been reported by some users.
The Animation Pane should stay open while you’re editing animations, so if it closes after every bullet or animation you add, that’s not normal behavior.
I suggest to try the following steps in order to fix the problem:
- Make sure PowerPoint is fully up to date.
- Go to File > Account > Update Options > Update Now.
- If the problem started after a recent update, it may be a bug in that version.
- Start PowerPoint in Safe Mode to see if an add-in is causing the issue.
- Press Windows + R.
- Type: powerpnt /safe
- Open your presentation and see if the Animation Pane still closes.
- Disable COM Add-ins (if Safe Mode fixes the issue).
- Go to File > Options > Add-ins.
- At the bottom, select COM Add-ins and click Go.
- Disable them all, restart PowerPoint, then re-enable them one at a time to identify the culprit.
- Try creating a brand-new presentation.
- Add a text box with several bullets.
- Open the Animation Pane and apply animations.
- If the pane stays open in the new file, the issue may be specific to the original presentation.
- Repair Microsoft 365.
- Open Settings > Apps > Installed apps.
- Find Microsoft 365, click the three dots on the right> Advanced Options> under Reset click Repair. (If that doesn’t help, run Online Repair.)
If the problem started recently after an Office update and occurs in every presentation, it’s quite possible it’s a regression in the current PowerPoint build rather than something wrong with your installation.
Keep me posted.
Kind regards,
Stefano