Unable to Reapply – Microsoft Learn Username Already Associated with Another User Account

Hello Microsoft Support,

I am experiencing an issue with my Microsoft Elevate Educator application.

When I try to reapply, I receive the following message:

"The Microsoft Learn Username you entered is already associated with another User Account."

I am using my primary Microsoft account (******@gmail.com) and I can access my Microsoft Learn profile without any issues.

I have already removed another Microsoft Learn profile to avoid duplicate accounts, but I still receive the same error.

Could you please help me check and remove the existing association or reset my Microsoft Elevate Educator account so that I can submit my application again?

Thank you for your time and assistance. I look forward to your response.

Kind regards,

Nur Afizah