Public User Profile microsoftsupport ?

Hornblower409 15,610 Reputation points
2026-07-01T20:17:41.08+00:00

There is a Public User Profile named microsoftsupport
https://learn.microsoft.com/en-us/users/microsoftsupport-5200/

And at least one user, in desperation, used it in an "@" Mention in the hope of getting a response from Microsoft Support. See the Comment by AKSHAY KITCHENERY2 Jul 1, 2026 in
https://learn.microsoft.com/en-us/answers/questions/5925181/how-to-unlock-my-microsoft-account

Is this any kind of legitimate Microsoft Support user profile? If not, then I would suggest it be deleted and not be allowed to be recreated. I can imagine that it could be used as bait in a scam.

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EmilyS_726 29,800 Reputation points Volunteer Moderator
2026-07-01T22:01:03.8666667+00:00

I had that profile suspended for now and will ask CET to follow up, to see if it should stay suspended.

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