how to fix 0% GPU for gaming in my windows 11 Probook laptop

KingTheSting3 20 Reputation points
2026-07-01T09:36:46.6+00:00

I did system>display>graphics and choose and then i pick performance(AMD Radeon HD 8600/8700m) in graphics and i noticed in my Task manager my performance GPU is 0%

[GPU DETAILS]

3D: 0%

Copy: 0%

Video Decode: 0%

Compute: 0%

Dedicated GPU memory: 0.0/1.0GB

Shared GPU memory: 0.0/1.7GB

GPU memory: 0.0/2.7GB

Temperature:60*C

Driver version: 27.20.1034.6

Driver Date: 21/08/2020

DirectX Version: 12 (FL 11.1)

Physical location: PCL bus 1, Device 0, Function 0

Hardware reserved memory: 19.3MB

Windows for home | Other | Gaming
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Answer accepted by question author
DaveM121 933.9K Reputation points Independent Advisor
2026-07-01T10:13:38.0166667+00:00

1

The AMD Radeon HD 8600 card is very old from 2013, it does not support DirectX 12, what game(s) are you experiencing problems with on that card.

2

The best option is to completely remove the current AMD graphics driver using the widely available free DDU utility, then restart your PC and go to the AMD website to download and install a couple of slightly older versions of the AMD graphics driver to try to find a version that is stable on your system.

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