speakers for audio in

Dear Christine,

Good day, and thank you for reaching out to the Q&A Forum. I understand that you are dealing with an unexpected issue during your Zoom meetings, where you can hear others but they cannot hear you. As a forum moderator, I genuinely wish I could directly access your device or step into the backend systems to diagnose and resolve this for you. Unfortunately, my role here is limited to providing general guidance and solutions that you can apply from your side.

From my research, the issue is almost certainly with your microphone input, not your speakers. Please try the following steps to see if they help:

1.Confirm Zoom microphone selection

Open Zoom's audio settings and verify the selected device:

1. Go to Zoom > Settings > Audio > Microphone.
2. Speak and watch the input level indicator.
3. If the indicator does not move, switch to another microphone from the dropdown and test again.

2.Windows microphone access

Make sure Windows is not blocking microphone access for Zoom:

• Go to Settings > Privacy & security > Microphone.
• Ensure that microphone access is on, and that Zoom is allowed to use the microphone.

3.Test microphone in Windows

This step helps isolate whether the issue is with Zoom or with the device itself:

• Open Control Panel > Sound > Recording tab.
• Speak and check whether the level bar moves next to your microphone.

If the level bar moves: the microphone is working, so the issue is likely in Zoom's settings.

If the level bar does not move: the microphone is either not working or not selected correctly. In that case:

• Set the correct microphone as the Default Device in the Recording tab.
• Check the microphone volume under Properties > Levels.
• Reconnect, replug, or try a different headset / port if you are using one.

Also, since this is a Zoom-specific scenario, to ensure you receive the most accurate and in-depth guidance, I would also recommend posting your scenario in the Zoom community. That community is dedicated to Zoom-specific issues and is actively monitored by experienced users and engineers who specialize in this area and can offer detailed guidance and best practices.

I hope this information is helpful. Please try these steps and let me know how it goes. Thank you for your patience and understanding. I'm looking forward to your reply.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".  

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.