Site Indexed in Bing Webmaster Tools but Not Appearing in Search Results

Hi keerthana T,

I can understand how confusing it feel seeing URLs reported as crawled and indexed in Bing Webmaster Tools, yet getting no results from a site: query. Based on the information you provided, it does look like there is a disconnect between indexing and search visibility. However, there's also a few points worth noting:

• The site: operator is not a reliable indicator of everything that exists in Bing's index. It is primarily a diagnostic search tool and may not display all indexed URLs even when Bing has processed them.
• IndexNow reporting and URL inspection data indicate that Bing has processed the submitted URLs, but it doesn't guarantee search visibility. Discovery/indexing is different to whether content is surfaced in search results.

Since you migrated from a non-www host to a www host, URL consolidation becomes especially important. Bing recommends consistent canonicalization, listing only canonical URLs in sitemaps, and using permanent redirects when URLs move. Duplicate host signals can reduce confidence in URL selection. I would suggest checking the following: 

• Confirm that every page has:
  • A self-referencing canonical tag pointing to the www.shipkasa.com version.
  • No canonical tags referencing the non-www domain.
• Ensure your XML sitemap contains only www.shipkasa.com URLs and no legacy non-www URLs.
• Verify that your Next.js implementation is not unintentionally serving: 
  • noindex directives.
  • Robots exclusions.
  • Content that requires client-side rendering before important page content becomes visible. 
• Check whether Bing is treating the non-www and www versions as separate canonical candidates by inspecting both hosts individually.
• Use Bing Webmaster Tools URL Inspection on a few representative pages and verify Index status, canonical URL selected by Bing, and any rendering or SEO warnings.

If all of the above is correct and the issue persists after more than a month, this is probably beyond what can be proceeded on Microsoft Q&A. In that situation, I would recommend opening a Bing Webmaster support request. They're the only that can investigate whether there is an indexing, canonicalization, or serving issue affecting the domain specifically:

• Visit Webmaster Support - Bing Webmaster Tools
• Click Raise support request and wait for the team to connect.

Note: If you encounter AI loop when requesting support, a community member has shared a workaround to get through it. By submitting a new ticket under the Bing Webmaster Tool Related > Other category and explicitly requesting a human engineer in the text, they were able to receive a genuine UCM ticket assigned to a Global Support Webmaster Engineer.

Sorry for not being able to help you directly, but Microsoft Q&A is just a user-to-user support forum. Contributors here do not have access to Bing's internal indexing systems nor the ability to escalate this higher. I hope the information above can at least point you in the right direction.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.