I CANNOT FIND MY AZ 104 CERTIFICATE IN MY MS LEARN ACCOUNT

ONAMOSU OLUYEMI 0 Reputation points
2026-06-30T05:51:34.76+00:00

I CANNOT FIND MY CERTIFICATE ON MY MS LEARN PROFILE. I HAVE CHECKED PEARSON IT DIRECTED ME TO MS LEARN. I HAVE CHECK THE CREDENTIAL TAB BUT I CANNOT FIND MY CERTIFICATE

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Julian Sharp 43,606 Reputation points
2026-06-30T08:50:34.2633333+00:00

It can take 24-48 hours for results to appear on your Microsoft Learn profile under https://learn.microsoft.com/users/me/credentials/?tab=credentials-tab especially over the weekend. What you need to check and then do if you cannot find your certification is covered by this page https://learn.microsoft.com/credentials/certifications/missing-certifications

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  1. JimmySalian-2011 45,976 Reputation points Volunteer Moderator
    2026-06-30T08:35:23.1066667+00:00

    Thank you for asking this question on the Microsoft Q&A Platform.

    Microsoft Certification / Exams / Learn is currently not supported in the Q&A forums.

    Maybe one of the links is helpful:

    Microsoft Training & Certification is supported on their own forums:

    Microsoft Certification - Exams: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams

    Microsoft Certification - Exam Registration: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_exam

    Microsoft Certification - Vouchers/Discounts: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_offer

    Pearson VUE Support:

    Pearson VUE - Customer Service: https://home.pearsonvue.com/Test-takers/Customer-service.aspx

    Pearson VUE - Chat: https://home.pearsonvue.com/microsoft/contact

    Please don't forget to upvote and Accept as answer if the reply is helpful

    If this answer helped you please mark it as "Verified" so other users can reference it.

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