Computer locked due to scam on my pc. How to get rid of it? This is a scam

Jerry Hatfield 20 Reputation points
2026-06-29T15:04:06.2466667+00:00

Computer is locked. How do I get rid of this scam. I can’t do anything on my desktop

Windows for home | Windows 11 | Security and privacy
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Answer accepted by question author
DaveM121 (2) 16,640 Reputation points Volunteer Moderator
2026-06-29T15:17:31.19+00:00

Well done for being suspicious, you would be amazed how many users fall for this!

This is a well known Tech Support Scam do not click anything on that page and do not phone any number on that page.

When this happens, open Task Manager (Ctrl + Shift + Esc).

On the processes tab, locate your browser and end task on that

You can then continue to user your PC and browse the Internet

This is caused by a browser re-direct on a page you are visiting, try to avoid any page that jumps out to this sort of page.

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