Will not download language pack for translator?

Mel 0 Reputation points
2026-06-28T16:13:41.92+00:00

I can't download the language pack to my Android phone just get the rotation circle.

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  1. AI answer

    2026-06-28T16:14:00.4+00:00

    The issue is typically caused by one of two things based on similar cases:

    1. Network or online-only translation
      Microsoft SwiftKey’s built-in Translator is designed to work online. If the connection is unstable or blocked, the download/translation spinner can appear to hang.
    2. Antivirus or security software blocking downloads
      Multiple similar issues (attachments not downloading, apps not downloading, etc.) were resolved by fixing or disabling third‑party antivirus/security tools that were blocking downloads.

    To troubleshoot on Android:

    1. Check internet connection
      • Ensure Wi‑Fi or mobile data is working in other apps (e.g., browser).
      • If on Wi‑Fi, try switching to mobile data (or vice versa) and retry the language pack download.
    2. Temporarily disable or adjust any third‑party security/antivirus/VPN apps
      • If a third‑party antivirus, firewall, or VPN is installed on the phone, temporarily disable it and try the download again.
      • If the download works after disabling, adjust that app’s settings to allow Microsoft Translator / SwiftKey traffic.
    3. Use the Microsoft Translator app for offline packs
      SwiftKey Translator is primarily online. For offline use:
      • Install the Microsoft Translator app from Google Play.
      • Open Microsoft Translator.
      • Tap the three dots in the upper‑right corner.
      • Select Offline Languages.
      • Choose and download the desired language (preferably over Wi‑Fi).
        These offline packs then allow translation without a continuous connection.

    If the spinner persists after these steps, uninstalling and reinstalling Microsoft SwiftKey and Microsoft Translator, then repeating the offline language download in Microsoft Translator, is the next step.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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