Additional Microsoft Defender tools and services that provide security across various platforms and environments
Hey there, Swaranjal
Ran MSERT scan, while running it showed 14 infected file but when it completed it showed not malware or viruses found.
When MSERT is running, it sometimes shows a number of infected files or files that need additional analysis. These are not confirmed infections, they’re files that MSERT flags for deeper inspection while the scan continues. At the end of the scan, MSERT checks those flagged files again in full. If nothing malicious is found, the final result will correctly show “No malware or viruses found.”
This behaviour is normal and doesn’t mean anything was missed. It’s just how Microsoft designed the tool. Unfortunately, Microsoft doesn’t document this behaviour anywhere but, quietman7 MVP Alumni has posted a detailed post about this behaviour in his forum here: https://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/?p=5756345
Hope this information helps,
Nathan