can't scroll through big folders

Yotam Lilti 60 Reputation points
2026-06-27T05:21:28.96+00:00

on windows 11, i have a file with around 1300 photos on it. when i look through it, and scroll no matter how, with the scroll bar to the side or my mouse, after a few seconds of scrolling the folder jumps back to the start, and im obligated to scroll down again

Windows for home | Windows 11 | Files, folders, and storage

Answer accepted by question author
DaveM121 933.9K Reputation points Independent Advisor
2026-06-27T05:56:23.1466667+00:00

There is a previously reported bug in Windows that may be causing this File Explorer scrolling problem.

Open the Settings App.

Go to Personalization - Background.

If your background is set to Slideshow or Windows Spotlight, change that to Picture and set an image as the background, then restart (not shut down) your PC to apply the change.

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  1. K Sreenivasa Kumar 0 Reputation points
    2026-06-27T05:39:34.5466667+00:00

    Pls follow below steps try .

    1. Right-click inside the folder
    2. Choose Sort by → Name (stable sorting)
    3. Also ensure Group by → None

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