False positive — request to clear reputation for legitimate domain emprendedor.com

Oscar Gascon 0 Reputation points
2026-06-26T18:04:31.4266667+00:00

Hello, I am the owner/representative of emprendedor.com, a legitimate business-news website operated by g21 Comunicación (Mexico), online for many years.

SmartScreen / Outlook Safe Links is incorrectly flagging our site as unsafe. The blocked URL is: https://emprendedor.com/donde-ayudar-victimas-sismo-venezuela/

This is an editorial news article about humanitarian donations for the June 2026 Venezuela earthquake. It contains no phishing or malware. The bank/CLABE references in the article belong to recognized humanitarian organizations cited as sources (Mexican Red Cross, UNICEF, ACNUR, etc.), not to us.

The site has been scanned and is clean, and it reports clean on Google Safe Browsing and VirusTotal. Please review and remove the warning for both the domain (emprendedor.com) and the specific URL above, and clear our domain reputation.

Thank you.

Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
0 comments No comments

1 answer

Sort by: Newest
  1. AI answer

    2026-06-26T18:04:45+00:00

    To address SmartScreen and Safe Links incorrectly flagging a legitimate site, use the official false-positive reporting channels and reputation guidance.

    1. On the SmartScreen block page in Microsoft Edge for the affected URL, under More information, select Report that this site doesn't contain (malware/phishing) threats. This sends the URL and site details to the SmartScreen Reputation Group for review.
    2. Wait for the confirmation email from the SmartScreen Reputation Group. If the issue is urgent or requires follow-up, reply to that email to provide additional context (for example, that the page is an editorial humanitarian article and that external scanners report it as clean).
    3. For Safe Links (Microsoft Defender for Office 365) false positives on URLs in email, an admin should:
      • Go to the Defender portal at https://security.microsoft.com.
      • Navigate to Actions & submissions > Submissions (or go directly to https://security.microsoft.com/reportsubmission).
      • On the Submissions page, select the URLs tab and submit the blocked URL as a false positive (good URL). After Microsoft validates it as good, subsequent messages containing that URL and its variations (for example, .../abc, .../abc?id=1, .../abc/def/...) will not be blocked based on URL reputation.
    4. To reduce the chance of future SmartScreen blocks and improve domain reputation:
      • Ensure HTTPS is enabled with a valid certificate for the entire site.
      • Block iframes from loading unknown third-party content.
      • Use Content Security Policy (CSP) and other secure response headers.
      • Regularly scan for webshells, trojans, and suspicious uploaded files.
      • Maintain stable hosting and DNS to support long-term domain reputation.

    These steps will submit emprendedor.com and the specific article URL for review and help clear the reputation if Microsoft confirms they are safe.


    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.