How to fix Minecraft Launcher can't log in on my Windows 7 PC?

peyhamm005 20 Reputation points
2026-06-25T23:07:12.4+00:00

I have plenty of PC's that I like to use and I'm trying to use this windows 7 PC to play minecraft on, but when I try to type in my microsoft account email it works and then goes to the Face, fingerprint, pin or security key screen and I can't do anything. I can log in just fine on the browser, but not the Minecraft launcher. Pressing back just does nothing, and it just shows a loading bar forever. Image attached. Can anyone help me fix it?

What i've tried already:
-Removing my account from the launcher and adding it back

-Signing in on the browser and choosing "Keep me signed in"

-Pressing the arrow buttonminecraft launcher

Windows for home | Other | Gaming
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Answer accepted by question author
Jeronimo Fuerte 46,295 Reputation points Independent Advisor
2026-06-25T23:47:13.9333333+00:00

Minecraft Support states that users need at least Windows 10 or macOS 10.15 to access online play and continue receiving updates through the Launcher. Windows 7 itself is no longer supported by Microsoft; support ended on January 14, 2020.

https://help.minecraft.net/hc/en-us/articles/42090028703245

Because of that, the “Face, fingerprint, PIN, or security key” Microsoft sign-in screen may not work correctly inside the Launcher on Windows 7, even if the account works in a browser. There may not be a reliable supported fix on Windows 7.

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