Stuck on email-verification step, no Resend button, cannot create support ticket

Carleton Rawles 0 Reputation points
2026-06-25T17:51:33.96+00:00

My Partner Center account (domain: elevea.ai) is stuck on the email-verification step — status shows "in progress" on both the Legal and Partner tabs. There is no "Resend verification email" button anywhere on the profile pages, and I never received the verification email from maccount@microsoft.com (checked spam and quarantine). I cannot create a support ticket — Help + support shows "You do not have permission to view organization tickets," and the AI assistant's Contact Support path produces no submittable request. My user is confirmed as Global Administrator (Entra) and account Owner. All fields on the user-management page are read-only. Please resend the verification email or manually complete the email-verification step. I can provide my tenant ID and contact email privately.

Microsoft Partner Center | Other
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