Azure AI Foundry deployment/update failing with error 715-123420.

Question

Azure AI Foundry deployment/update failing with error 715-123420.

Mark Savic 20

I am receiving the following error in Azure AI Foundry when attempting to deploy a model or update an existing deployment for the model of gpt 5.5

715-123420: An error occurred. Please reach out to support for additional assistance.

Environment

Service: Azure AI Foundry / Azure OpenAI in Foundry Models
Method: Azure portal
Region: east us 2
Model(s): gpt 5.5
Timestamp(s) of failed attempt(s): 12:05 EST

Steps to reproduce

Open Azure AI Foundry.
Navigate to Model Catalog or Deployments.
Select a model and attempt to create a new deployment, or update an existing deployment.
Submit the operation.
The operation fails with error 715-123420.

Expected result

The deployment should be created or updated successfully.

Actual result

The portal returns the following error:

715-123420: An error occurred. Please reach out to support for additional assistance.

Troubleshooting completed

Retried the operation multiple times.
Tried creating a new deployment and updating an existing deployment.
Tried a different deployment name.
Confirmed the selected model appears available in the region.
Reviewed Azure OpenAI quota and deployment limits.
Checked that my account has the required Azure RBAC permissions.
Checked for failed or duplicate deployments with the same name.

Request

Can someone confirm what Azure service condition or configuration issue error 715-123420 represents?

If this is a backend/platform error, what diagnostic information should I include in an Azure support request beyond the subscription ID, resource name, region, model/version, deployment name, and failure timestamps? Is there a known service issue or workaround for this error?

If this is fraud protection can someone please unblock ? I'm actively using this account with deepseek models, and need to onboard gpt for web search.

Jose Benjamin Solis Nolasco 12,601 Reputation points Volunteer Moderator

2026-06-25T18:17:00.7433333+00:00
Welcome to Microsoft Q&A,

Hello @Mark Savic I hope you are doing well,

Is posible that the reason you are receiving error 715-123420 when trying to deploy GPT-5.5 is due to a platform-level block enforced by Azure's Real-Time Fraud Protection (RTFP) system. Even though you are actively using the account for DeepSeek models, this specific deployment triggered an automated security control that halts the provisioning request. Because this is an automated subscription-level enforcement, it cannot be bypassed by changing regions, adjusting quotas, or trying different deployment names.

Since community moderators do not have backend access to bypass RTFP security locks, you will need to open a Support Ticket

Open a Support Ticket: Go to the Azure portal and create a new support request.

Set the Routing: Choose Issue type: Technical, Service: Azure OpenAI Service, and Problem type: Account or subscription access.

Provide Details: In the ticket description, explicitly state that you are hitting "Error 715-123420" and request routing directly to the Fraud Protection (RTFP) team to bypass initial support tiers.

Include Diagnostics: Be sure to include your Subscription ID, the exact error code, and any Client Request ID, Trace ID, or Service Request ID provided in the portal's detailed error output.

If you are not able to open support ticket let us know,

😊 If my answer helped you resolve your issue, please consider marking it as the correct answer. This helps others in the community find solutions more easily.
Anshika Varshney 15,625 Reputation points Microsoft External Staff Moderator

2026-06-28T06:53:23.8033333+00:00

Hello @Mark Savic

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.

Thankyou!
Anshika Varshney 15,625 Reputation points Microsoft External Staff Moderator

2026-07-01T15:09:39.5933333+00:00

Hello @Mark Savic

Just checking back to see if you’re still facing the same issue. If the problem persists, please share a few more details and we’ll be happy to help you further.

Thankyou!
Mark Savic 20 Reputation points

2026-07-01T17:08:30.0533333+00:00

Sorry Anshika - messaging you now
Mark Savic 20 Reputation points

2026-07-01T17:43:56.2866667+00:00

Thank you so much, but sadly it will not let me create a support ticket for this issue for some reason. Thats why i've asked it here to try and get it fixed.
Anshika Varshney 15,625 Reputation points Microsoft External Staff Moderator

2026-07-01T19:23:23.2533333+00:00

Hello @Mark Savic

We’ve raised INC for this issue, and our team is actively working on it. Please remain patient we’ll provide an update as soon as we receive further information.

Thankyou!
Sreetheja Adusumilli 965 Reputation points Microsoft External Staff Moderator

2026-07-03T18:10:10.8+00:00

Hello @Mark Savic ,

We sincerely apologize to hear that the issue has not yet been resolved. Your satisfaction is important to us, and we are committed to working with you toward a resolution. Please share your email ID, feasible time to connect.
Anshika Varshney 15,625 Reputation points Microsoft External Staff Moderator

2026-07-08T19:42:56.5933333+00:00

Hello @Mark Savic

I received this update from backend team.

Microsoft runs on trust, and therefore we engage in a rigorous set of evaluation and certification processes across third party individuals and organizations. As a result of our internal processes, we are unable to reactivate your access. Please note that this decision cannot be changed by opening a new support case. Thank you for your understanding.
Anshika Varshney 15,625 Reputation points Microsoft External Staff Moderator

2026-07-09T15:34:34.1333333+00:00

Hello @Mark Savic

Could you please confirm whether it's alright to close this thread?

Thankyou!
Jose Benjamin Solis Nolasco 12,601 Reputation points Volunteer Moderator

2026-07-10T04:12:11.1333333+00:00

@Mark Savic just following up do you need more help or guidance?
Anshika Varshney 15,625 Reputation points Microsoft External Staff Moderator

2026-07-14T17:41:22.1533333+00:00

Hello @Mark Savic

Analysis and adjustments completed, please try again within 1-2 hours.
If issue persists, please wait 24 hours and try again.

Please let me know if the issue persists after these checks. If you have any remaining questions or need additional details, I’ll be glad to provide further clarification or guidance.

Thankyou!

Answer accepted by question author

0 additional answers

Your answer

Jose Benjamin Solis Nolasco 12,601 Reputation points Volunteer Moderator

2026-06-25T18:17:00.7433333+00:00

Welcome to Microsoft Q&A,

Hello @Mark Savic I hope you are doing well,

Is posible that the reason you are receiving error 715-123420 when trying to deploy GPT-5.5 is due to a platform-level block enforced by Azure's Real-Time Fraud Protection (RTFP) system. Even though you are actively using the account for DeepSeek models, this specific deployment triggered an automated security control that halts the provisioning request. Because this is an automated subscription-level enforcement, it cannot be bypassed by changing regions, adjusting quotas, or trying different deployment names.

Since community moderators do not have backend access to bypass RTFP security locks, you will need to open a Support Ticket

Open a Support Ticket: Go to the Azure portal and create a new support request.

Set the Routing: Choose Issue type: Technical, Service: Azure OpenAI Service, and Problem type: Account or subscription access.

Provide Details: In the ticket description, explicitly state that you are hitting "Error 715-123420" and request routing directly to the Fraud Protection (RTFP) team to bypass initial support tiers.

Include Diagnostics: Be sure to include your Subscription ID, the exact error code, and any Client Request ID, Trace ID, or Service Request ID provided in the portal's detailed error output.

If you are not able to open support ticket let us know,

😊 If my answer helped you resolve your issue, please consider marking it as the correct answer. This helps others in the community find solutions more easily.
Anshika Varshney 15,625 Reputation points Microsoft External Staff Moderator

2026-06-28T06:53:23.8033333+00:00

Hello @Mark Savic

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.

Thankyou!
Anshika Varshney 15,625 Reputation points Microsoft External Staff Moderator

2026-07-01T15:09:39.5933333+00:00

Hello @Mark Savic

Just checking back to see if you’re still facing the same issue. If the problem persists, please share a few more details and we’ll be happy to help you further.

Thankyou!
Mark Savic 20 Reputation points

2026-07-01T17:08:30.0533333+00:00

Sorry Anshika - messaging you now
Mark Savic 20 Reputation points

2026-07-01T17:43:56.2866667+00:00

Thank you so much, but sadly it will not let me create a support ticket for this issue for some reason. Thats why i've asked it here to try and get it fixed.
Anshika Varshney 15,625 Reputation points Microsoft External Staff Moderator

2026-07-01T19:23:23.2533333+00:00

Hello @Mark Savic

We’ve raised INC for this issue, and our team is actively working on it. Please remain patient we’ll provide an update as soon as we receive further information.

Thankyou!
Sreetheja Adusumilli 965 Reputation points Microsoft External Staff Moderator

2026-07-03T18:10:10.8+00:00

Hello @Mark Savic ,

We sincerely apologize to hear that the issue has not yet been resolved. Your satisfaction is important to us, and we are committed to working with you toward a resolution. Please share your email ID, feasible time to connect.
Anshika Varshney 15,625 Reputation points Microsoft External Staff Moderator

2026-07-08T19:42:56.5933333+00:00

Hello @Mark Savic

I received this update from backend team.

Microsoft runs on trust, and therefore we engage in a rigorous set of evaluation and certification processes across third party individuals and organizations. As a result of our internal processes, we are unable to reactivate your access. Please note that this decision cannot be changed by opening a new support case. Thank you for your understanding.
Anshika Varshney 15,625 Reputation points Microsoft External Staff Moderator

2026-07-09T15:34:34.1333333+00:00

Hello @Mark Savic

Could you please confirm whether it's alright to close this thread?

Thankyou!
Jose Benjamin Solis Nolasco 12,601 Reputation points Volunteer Moderator

2026-07-10T04:12:11.1333333+00:00

@Mark Savic just following up do you need more help or guidance?
Anshika Varshney 15,625 Reputation points Microsoft External Staff Moderator

2026-07-14T17:41:22.1533333+00:00

Hello @Mark Savic

Analysis and adjustments completed, please try again within 1-2 hours.
If issue persists, please wait 24 hours and try again.

Please let me know if the issue persists after these checks. If you have any remaining questions or need additional details, I’ll be glad to provide further clarification or guidance.

Thankyou!

Answer 1

Hello @Mark Savic

When this error occurs (Error Code 715-123420 or 555420), it indicates that Azure AI Foundry has blocked GPT model deployment due to a fraud signal, and the request requires review by the appropriate internal team.

Analysis and adjustments completed, please try again within 1-2 hours. If issue persists, please wait 24 hours and try again.

Please let me know if the issue persists after these checks. If you have any remaining questions or need additional details, I’ll be glad to provide further clarification or guidance.

If these steps resolve your issue, please mark this answer as Accepted so others can easily find the solution. If you still face problems, share additional details and we’ll assist further.

Thankyou!