UNABLE TO CLAIM MICROSOFT AZURE CREDITS USING STUDENT ID

DYAPA PRANAV SAGAR 20 Reputation points
2026-06-25T15:06:29.8066667+00:00

Hello Microsoft Azure Support,

I am a student at B V Raju Institute of Technology (BVRIT), India.

I am trying to claim the Azure for Students offer using my official college email address [Removed PII]@bvrit.ac.in).

Its Active

However, I receive the message:

"Your email domain is not currently registered with us."

Because of this, I am unable to verify my academic status or access the Azure for Students benefits.

Could you please help me verify my student status or advise me on the next steps?

Thank you.

Name: Dyapa Pranav Sagar

College: B V Raju Institute of Technology

Country: India

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Answer accepted by question author
Jose Benjamin Solis Nolasco 12,601 Reputation points Volunteer Moderator
2026-06-25T18:33:11.77+00:00

Welcome to Microsoft Q&A.

Hello @DYAPA PRANAV SAGAR I hope you are doing well.

The most likely cause is that your institution's email domain (bvrit.ac.in) is not currently recognized by the Azure for Students academic verification system. What is happening is that the Azure verification engine validates student eligibility against a list of approved academic domains, and your domain may not yet be registered or recognized in that database.

To resolve this issue, please check the following:

  1. Confirm that you are using your official academic email address issued by your institution.
  2. Verify that the email address is active and able to receive external emails.
  3. Try registering again using the Azure for Students offer page.
  4. If the issue persists, contact Azure Support and provide:
    • Your academic email address
      • Institution name: B V Raju Institute of Technology (BVRIT)
        • Country: India
          • Screenshot of the error message
            • Proof of current enrollment if requested

For additional information, please review:

In some cases, the academic domain may need to be reviewed and added to the verification system before students can successfully redeem the Azure for Students offer.

I hope this information helps.

If my answer helped you resolve your issue, please consider marking it as the correct answer. This helps others in the community find solutions more easily.

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