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To reschedule a Microsoft certification exam, the latest reschedule and cancellation policy does not require any special “version” from the user. Rescheduling is done directly through the Learn profile and the exam delivery provider.
Follow these steps to reschedule the exam:
- Log in to the Learn profile.
- From the photo avatar menu, select Profile.
- In the profile menu, go to Credentials and select Certifications.
- Scroll to the exam appointment that needs to be changed and choose Cancel or Reschedule.
- The flow will redirect to the exam delivery provider’s site (Pearson VUE) to complete the reschedule.
Be sure to reschedule or cancel at least 24 hours before the scheduled exam; otherwise, the exam fee or voucher may be forfeited.
If there were issues during the exam (for example, technical/network problems) or if the reschedule option is not working, contact Pearson VUE support for assistance:
- Pearson VUE Microsoft contact: https://home.pearsonvue.com/microsoft/contact
References:
- Reschedule and cancellation policies
- Frequently asked questions (FAQs) about online proctored exams
- An Important Update on Microsoft Training and Certification
- Microsoft Ignite and Microsoft Ignite The Tour: Free Certification Exam Offer
- Microsoft Build Cloud Skills Challenge 2020: Free Certification Exam
- Microsoft Ignite Cloud Skills Challenge – November 2021: Free Certification Exam
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