Forwarding of email issue

Joe A Gliem 20 Reputation points
2026-06-24T14:24:18.3433333+00:00

When replying to or forwarding an email in legacy Outlook for Mac, the original email content or previous conversation appears blank, and only the email headers are visible.

Outlook | MacOS | Legacy Outlook for Mac | For home
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Answer accepted by question author
EmilyS726 268.8K Reputation points Independent Advisor
2026-06-24T14:58:27.11+00:00

This is a confirmed bug. Please see Microsoft's communication here: https://support.microsoft.com/topic/replying-to-or-forwarding-an-email-does-not-include-the-original-message-in-the-email-body-in-legacy-outlook-for-mac-2aff3768-e7c5-4f5e-90ab-2e3976f424e8

Current suggested workaround: From the Outlook menu, uncheck the Legacy Outlook or select the toggtle button at the top o the Outlook for Mac window

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