Copilot Tasks (PREVIEW) incorrectly shows “You’ve reached your Tasks limit” on Microsoft 365 Consumer Premium

Tim Ricard 0 Reputation points
2026-06-24T11:32:53.43+00:00

Hi everyone,

I’m using Microsoft 365 Consumer Premium, which includes Copilot Premium with Extensive Use and no monthly AI usage limits according to Microsoft’s documentation.

However, my Copilot Tasks (PREVIEW) feature has stopped running entirely. In the task pane, I now see this banner:

“You’ve reached your Tasks (PREVIEW) limit. You can still continue chatting.”

There isn't even a "will reset when..." on the warning. Just that I have reached my limit.

This should not be possible on my subscription tier, and it appears that the backend has incorrectly applied a usage cap that only applies to Copilot Basic or older preview tiers.

Symptoms:

All tasks have stopped running (scheduled and manual).

The task pane always shows the “limit reached” banner.

Tasks that previously ran fine now fail immediately or do nothing.

This began after running a long, multi‑step automated task that uses schemas and document generation.

What I’ve already tried:

Signing out/in

Restarting the device

Editing or duplicating tasks

Creating new tasks

Checking subscription status (it shows Copilot Premium with Extensive Use)

None of these resolve the issue.

What I believe is happening:

From chatting with copilot, this appears to be the known issue where the Tasks (PREVIEW) backend incorrectly flags Premium users as having exceeded a preview quota, placing the task engine into a blocked state until the next monthly reset. However, this is what copilot told me, I do not know if that is reliable truth or not.

What I need:

Can someone from Microsoft confirm whether this is a backend flag that needs to be cleared manually? And is there a workaround to restore task functionality before the next monthly cycle? Or will it even reset at the end of the month!?

Thanks in advance.

Microsoft Copilot | Windows Copilot | Feature
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  1. Lucus-V 13,115 Reputation points Microsoft External Staff Moderator
    2026-06-24T16:02:10.5933333+00:00

    Hi Tim Ricard,

    I really wish I could assist you directly on this issue. However, the behavior you're experiencing is tied to back‑end systems and service functionality, and unfortunately, we don't have the authority or access required to investigate or make changes at that level.

    Please note that this is a user-to-user support forum. Moderators, contributors including external Microsoft employees cannot directly intervene in Microsoft product features or access back-end systems. Our role is limited to providing technical guidance on reported issues, requests, or ideas.

    Regarding Copilot Tasks: From Answers to Actions  | Microsoft Copilot Blog, Copilot Tasks is at preview state, and we are willing to hear your feedback.

    To better troubleshoot your issue, please consider:

    Thank you for your understanding, and I hope the support team can resolve this for you soon.

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