Correction request for first name mismatch

Question

Correction request for first name mismatch

Kothawade, Akshay 45

My correct first name is Akshay, but it is currently showing as Akshat. Please update/correct my first name from Akshat to Akshay.

I need this correction for my AZ-900 exam. When I select the Pearson VUE in-person test center option, the wrong first name is displayed. This may cause issues during identity verification at the exam center.

Details:

Incorrect first name: Akshat
Correct first name: Akshay

Please let me know if you need any identity proof or supporting documents from my side to process this correction.

Kothawade, Akshay 45 Reputation points

2026-06-24T09:47:55.07+00:00
Update the legal name in the Learn profile:

Go to the Learn profile settings page: https://learn.microsoft.com/users/me/settings

Update the Legal name so that the first name matches the ID (change "Akshat" to "Akshay").

Save the changes.

I tried above steps, but this requires Engage Center access and we don't have that.

Answer accepted by question author

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Your answer

Kothawade, Akshay 45 Reputation points

2026-06-24T09:47:55.07+00:00

Update the legal name in the Learn profile:

Go to the Learn profile settings page: https://learn.microsoft.com/users/me/settings

Update the Legal name so that the first name matches the ID (change "Akshat" to "Akshay").

Save the changes.

I tried above steps, but this requires Engage Center access and we don't have that.

Answer 1

Gérard Oomens 132K Volunteer Moderator

I use a personal account to acces my profile settings and Engage support:

https://learn.microsoft.com/en-us/credentials/support/help

https://learn.microsoft.com/en-us/users/me/settings

Credentials Support

(I always have to try twice.)

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Kothawade, Akshay 45 Reputation points

2026-06-24T10:17:28.9133333+00:00

thanks I was able to open Engage Center. Now I will wait on request completion.