What would be status of certification exams with pending results after account merge?

Abhradip Saha 5 Reputation points
2026-06-24T05:31:25.81+00:00

I have two MS Learn profiles A and B.
I have merged account A into B as a result of which the MS Learn username of account A has expired and both account has a common MS Learn username of account B.

Previously, on account A I appeared for a beta certification exam for which the result is pending. Once the result is declared will I be able to see them? As my MS Learn username has changed after merging.

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  1. AI answer

    2026-06-24T05:31:53.2566667+00:00

    The pending beta exam result will still appear after the profile merge.

    When Learn profiles are merged:

    • All learning progress, credentials, and transcripts from both profiles are combined into a single Learn profile.
    • The merge affects profile data, not the underlying exam records; once the beta exam is scored and posted, it will be added to the merged profile that now holds all data from profiles A and B.
    • The Learn Username change does not remove or invalidate exam results; it is just the identifier for the unified profile.

    After the beta exam is scored, check the Certifications tab in the merged Learn profile to see the result. If it does not appear after the normal scoring window, contact Microsoft Credentials Support.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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