Unblock sender for outlook

Hi MIHAIL DUTA

I understand how frustrating it can be when a sender is accidentally blocked and you stop receiving their emails.

Could you please confirm whether you tried the steps provided by Q&A Assist to remove the address from your blocked senders list?

If you followed those steps and the sender is still blocked, please let me know:

• Are you using an Outlook.com account (for example, @outlook.com, @hotmail.com, @live.com, or @msn.com)?
• Do you receive any error message when trying to remove the sender from the blocked list?
• Is the sender blocked by a specific email address or by an entire domain (for example, @contoso.com)?

In the meantime, you can try the following steps in Outlook on the web:

1, Check whether there is an inbox rule affecting messages from that sender:

• Go to Settings > Mail > Rules
• Review any rules that may automatically delete, move, or redirect messages from that sender.

2, Verify that the sender's address or domain does not appear multiple times in Blocked senders and domains:

• Go to Settings > Mail > Junk email
• Remove every entry related to that sender, then save the changes.

3, Add the sender to your safe list:

• Go to Settings > Mail > Junk email
• Under Safe senders and domains, select Add and enter the sender's email address.

After that, ask the sender to send you a new test message, then check your Inbox, Junk Email, and Deleted Items folders.

Please feel free to share any updates at your convenience and thank you for your understanding.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".    

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.