Saved templates do not show up when choosing "New from Template" to create a new one.

Question

Saved templates do not show up when choosing "New from Template" to create a new one.

Brian Heinz 20

I've saved power point templates inside this folder ~/Library/Group Containers/UBF8T346G9.Office/User Content/Templates

but when i try to make New from template, none of my templates show up.

There is no "Show more" button in this version of PPT.

Thanks for any help.

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Answer accepted by question author

AI answer

On macOS, PowerPoint does not automatically list files from that Templates folder under File > New from Template unless they are saved as actual PowerPoint template files.

Check these points:

Confirm the file type
Make sure each file in: ~/Library/Group Containers/UBF8T346G9.Office/User Content/Templates is saved as a PowerPoint template:
- .potx (PowerPoint Template)
- or .potm (PowerPoint Macro-Enabled Template)
To save correctly from PowerPoint for Mac:
1. Open the presentation.
2. Select File > Save as Template.
3. In File Format, choose PowerPoint Template (.potx) or PowerPoint Macro-Enabled Template (.potm).
4. Save (by default, PowerPoint uses the Templates folder path above).
Open the template directly if it still doesn’t appear
If the template still does not show in the gallery, it can always be used by opening it directly:
1. Select File > Open.
2. Navigate to ~/Library/Group Containers/UBF8T346G9.Office/User Content/Templates.
3. Select the .potx/.potm file and click Open.
4. Immediately save as a normal presentation: File > Save As, choose PowerPoint Presentation (.pptx).
Alternative: create from a standard template, then save as template
If needed, start from a standard Microsoft template via File > New from Template, customize it, then use File > Save as Template so PowerPoint places it correctly in the Templates folder.

References:

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1 additional answer

Your answer

Answer 1

Hi, Brian Heinz

If the templates are already in the correct Mac folder but still do not appear, this may be a PowerPoint gallery/cache issue rather than a problem with the folder itself. In newer Mac builds, the template picker can also behave differently from older instructions, so copying files into the folder manually does not always refresh the gallery right away.

Besides the solutions provided by the Q&A Assist, here are some suggestions you can try:

First, completely quit PowerPoint, not just close the window. Use PowerPoint > Quit PowerPoint, then reopen it and check File > New from Template again. If it still does not refresh, restart the Mac once.

Next, test with only one template. Move all templates out of that folder temporarily, leave just one simple template directly inside:

~/Library/Group Containers/UBF8T346G9.Office/User Content/Templates

Do not put it inside another folder for this test. Then reopen PowerPoint and check whether that one appears.

If the template mainly contains your colors, fonts, and slide style, it is recommended that you open it, go to the Design tab, select the theme being used, and set it as the default theme if that option is available. That can be more reliable than relying on the template gallery for every new file.

Also check PowerPoint > About PowerPoint and install any available Office updates. If this started after an update, use Help > Feedback in PowerPoint to report it, since missing template/theme gallery items have been treated as app-side issues before.

Thank you for your patience in reading, I hope this information has been helpful to you.

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