URGENT: Legal Name Change Request for Scheduled Exam on June 27".

uttkarsh arya 0 Reputation points
2026-06-22T08:14:14.7966667+00:00

My registered certification profile shows "Uttkarsh Arya Arya" but my government-issued ID shows "Uttkarsh Arya". My AI-900 exam is scheduled for June 22, 2026. Please update my legal name to exactly match my ID. i have already submitted 2 requests but still my name has not been updated .

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  1. AI answer

    2026-06-22T08:14:38.5066667+00:00

    To update the legal name so it matches the government ID and avoid issues on exam day, follow these steps immediately:

    1. Update the legal name in the Microsoft Learn profile:
    2. Because an AI-900 exam is already scheduled, use the dedicated Credentials Support channel so the change can be applied to both the certification profile and the existing booking:
      • After updating the legal name in Settings, a message and link to contact Certification/Credentials Support should appear if there is an active booking.
      • Use that link to submit a support request and clearly state:
        • Current displayed name: Uttkarsh Arya Arya
        • Correct legal name (as per ID): Uttkarsh Arya
        • Exam: AI-900
        • Scheduled date: June 22, 2026
      • Mention that previous requests were already submitted and this is urgent due to the upcoming exam date.
    3. If the link is not visible or additional help is needed, use the general Credentials Support help page to submit a support request as described here: https://learn.microsoft.com/credentials/support/help#how-to-submit-a-support-request

    On exam day, the name on the profile/booking must match the ID exactly. If the change is still pending close to the exam date, contact Credentials Support again and, if necessary, Pearson VUE Support to avoid being turned away at the test center.


    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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