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To update the legal name so it matches the government ID and avoid issues on exam day, follow these steps immediately:
- Update the legal name in the Microsoft Learn profile:
- Sign in and go to the Learn profile Settings page: https://learn.microsoft.com/users/me/settings
- Update the Legal name field so it shows exactly:
Uttkarsh Arya. - Save the changes.
- Because an AI-900 exam is already scheduled, use the dedicated Credentials Support channel so the change can be applied to both the certification profile and the existing booking:
- After updating the legal name in Settings, a message and link to contact Certification/Credentials Support should appear if there is an active booking.
- Use that link to submit a support request and clearly state:
- Current displayed name:
Uttkarsh Arya Arya - Correct legal name (as per ID):
Uttkarsh Arya - Exam: AI-900
- Scheduled date: June 22, 2026
- Current displayed name:
- Mention that previous requests were already submitted and this is urgent due to the upcoming exam date.
- If the link is not visible or additional help is needed, use the general Credentials Support help page to submit a support request as described here: https://learn.microsoft.com/credentials/support/help#how-to-submit-a-support-request
On exam day, the name on the profile/booking must match the ID exactly. If the change is still pending close to the exam date, contact Credentials Support again and, if necessary, Pearson VUE Support to avoid being turned away at the test center.
References:
- I have an upcoming Microsoft certification exam (AI-900) scheduled on May 27, 2026. - Microsoft Q&A
- Candidate name shows as first name + last name - Microsoft Q&A
- Request to Remove Last Name from Pearson VUE Legal Name - Microsoft Q&A
- Editing the name after scheduling - Microsoft Q&A
- Credentials support
- Register and schedule an exam
- Exam and assessment lab security policy