![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 62%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Hi gojosaturo,
I understand that this feels confusing.
Before I can guide you better, could you please tell me exactly what is happening on your computer? For example:
- Are you unable to open Minecraft or Roblox?
- Are you seeing a message about needing permission from a parent or family organizer?
- Is Windows asking you to use Control Panel or change a setting?
- Are you blocked by screen time, app limits, or online safety settings?
Please do not share any personal information, email address, password, or account details. If you see an error message, you can type the exact words here.
Also, since you mentioned you are a kid, if this is related to Family Safety or parent permissions, you may need to ask your parent or guardian to help check the settings with you. From this forum, I can explain the steps in a simpler way, but I cannot directly control your computer or change the settings for you. Thank you so much for your understanding.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.