Email problems. I have error code 5.7.520

Richard Cooper 20 Reputation points
2026-06-20T10:44:28.6033333+00:00

I tried to send an email to a friend yesterday from my iPad and it said it could not send. I now don’t seem to be able to send or receive emails. I contacted Apple who looked into the problem and they said the issue wasn’t with the iPad but Microsoft had blocked my account with Error Code 5.7.520 which is something to do with spam detection. How do l recover my account and start sending and receiving my emails. Thanks Richard Cooper

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SD - IA 179.8K Reputation points Independent Advisor
2026-06-25T15:27:54.2166667+00:00

Thanks for doing the steps - any luck with it?

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  1. Richard Cooper 20 Reputation points
    2026-06-20T10:51:30.5233333+00:00

    This is very frustrating. How do l speak to a person and not a computer?

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  2. Richard Cooper 20 Reputation points
    2026-06-20T10:47:07.9266667+00:00

    Ok but can someone contact me by phone to sort this issue out?

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