How do I access/restore My Portfolio in MSN Money?

Curtis Haby 25 Reputation points
2026-06-18T23:43:44.9033333+00:00

In the past week or so I've had some trouble accessing My Portfolio. Now I can't get into it at all.
I've tried everything I know. I also tried to get into it with my phone using a different browser and it's still not working.

I sign in. Go to my Watchlist. Highlight the Watchlist and then choose Portfolio.
All I get is a spinning circle like it's working on it or a page stating the page I'm looking for doesn't exist.

It usually times out and opens the Money homepage where I go through all of the signing in to the Watchlist page again and having the same result over and over.

I feel like a dog chasing his tail.

Thanks

Windows for home | Other | Apps
0 comments
Answer accepted by question author
Lychee-Ng 28,810 Reputation points Microsoft External Staff Moderator
2026-06-19T08:10:07.39+00:00

Hi Curtis Haby,

I'm sorry you're dealing with such a frustrating issue, and you don’t seem to be the only one. I have seen other recent reports from MSN Money users who encounter similar situation when attempting to open Portfolio (e.g. WHEN I CLICK MY “WATCHLIST”/ “PORTFOLIO” , IT STATES CANNOT BE FOUND/NOT EXIST? - Microsoft Q&A)

Based on your testing, since the issue occurs across multiple devices and browsers, this may be a service-side issue rather than something you can correct locally. Still, a couple of things are worth verifying first before getting to that:

  1. Confirm you're signed into the same Microsoft account that originally created the Portfolio.
  2. Try opening directly from the MSN Money website instead of using saved bookmarks / links.
  3. Check with another network. If you’re using Wi-Fi, try changing to mobile hotspot if possible.
  4. Change your DNS: open Settings > Network & internet > Wi-Fi/Ethernet > your network DNS:
    1. 8.8.8.8 and 8.8.4.4 (Google)
    2. 1.1.1.1 and 1.0.0.1 (Cloudfare)
  5. Use a third-party VPN tool (for example, WARP free plan is generally enough for a quick test).

Disclaimer: This is a non-Microsoft service. Thoroughly research the website before you decide to download it. Microsoft makes no guarantees, implied or otherwise, about the information you receive from the third-party linked sites or any support related to technology.

If after trying all of the above and the issue with Portfolio still persists, I would recommend using the MSN Money feedback option to report the issue directly to the engineering team:

  • Scroll to the bottom of the page
  • Look for Feedback / Send Feedback if available.
  • Describe the issue clearly (screenshots are appreciated).

I wish I could give a more direct solution, but Microsoft Q&A is just a community forum. If the issue is server-side, contributors here do not have access to account data or the backend systems of MSN Money to proceed further.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Was this answer helpful?

3 people found this answer helpful.
0 comments

1 additional answer

Sort by: Newest
Most helpful Newest Oldest
  1. Curtis Haby 25 Reputation points
    2026-06-24T19:39:06.0566667+00:00

    I did get My Portfolio to work by using Edge as a browser. My default that I've used for years is Chrome.
    Evidently something with MSN Money or Chrome had changed and they will not work together.
    I did also have to login in with my MSN account.
    I have 2 computer profiles and Edge was trying to log me in with a profile that didn't have an account.
    I hope this can help someone save a lot of time.

    Was this answer helpful?

    1 person found this answer helpful.

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.