AI Skills Fest 2026 – Playlist Stuck at 92% (Tracking Error for MS-102 Exam)

Kumar Pathinathan 20 Reputation points
2026-06-17T13:54:30.3833333+00:00

Dear Support Team, 

I am writing to kindly request a manual review of my learning logs for the recent AI Skills Fest 2026 event. My skilling playlist tracking has become paused at 92% completion due to the technical video playback tracking glitches experienced during the festival. As I am hoping to sit for the MS-102: Microsoft 365 Administrator exam in the coming days, I would be incredibly grateful if my completion logs could be reviewed manually ahead of the automated July 10th distribution batch. 

Please find my profile links below for your reference: 

 Microsoft Learn Profile Link:  https://learn.microsoft.com/users/kumarpathinathan-8697/ 

AI Skills Navigator Profile Link:  https://aiskillsnavigator.microsoft.com/profile

Target Exam: MS-102 

Mail :  ******@gmail.com

Thank you so much for your time and assistance in verifying my activity logs so I can proceed with scheduling my exam. 

Best regards, 

Kumar Pathinathan

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  1. AI answer

    2026-06-17T13:54:43.37+00:00

    Manual review or adjustment of AI Skills Fest or AI Skills Navigator playlist progress and reward eligibility cannot be performed.

    For tracking or completion issues with Microsoft Learn training (including playlists, modules, sandboxes, or knowledge checks), issues must be reported through the Microsoft Learn troubleshooting channel so the engineering and content teams can investigate and correct them in the backend.

    Use the following path to report the problem with the stuck playlist and tracking glitch:

    1. Go to the Microsoft Learn troubleshooting page: https://learn.microsoft.com/training/support/troubleshooting
    2. Use the feedback/reporting options there to describe:
      • That the AI Skills Fest 2026 playlist is stuck at 92%.
      • That video playback tracking is not completing.
      • That this affects AI Skills Navigator progress and exam voucher eligibility for MS-102.
    3. Include your Microsoft Learn profile username and any relevant challenge/playlist details when submitting the issue.

    If there are sweepstakes, vouchers, or rewards tied to the event, also review the official event rules or FAQ (if provided on the event page) for how and when rewards are distributed and any support contacts specific to that promotion.

    For general issues with missing certifications or exams after taking MS-102 or other exams, use Microsoft Credentials Support:

    • Start from the Missing Exams or Certifications guidance and, if needed, contact Microsoft Credentials Support using the link provided there.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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