Shared Outlook Calendar has disappeared

John Schmidt 180 Reputation points
2026-06-16T20:54:22.8+00:00

An Outlook Calendar that my wife and I share has suddenly disappeared from my Outlook Calendar. It still appears on my wife's computer.

We set this up a number of years ago, so I have no idea where or how to troubleshoot this. I recall that we each had to create outlook.com email addresses so that we could access Microsoft Exchange.

We are using the Classic version of Outlook. In case it's useful, here's the exact information from the Outlook About page: "Microsoft® Outlook® for Microsoft 365 MSO (Version 2605 Build 16.0.20026.20168) 64-bit."

Thanks to anyone who can point me in the right direction to solve this problem.

Outlook | Windows | Classic Outlook for Windows | For home

Answer accepted by question author
John Tanzer 110 Reputation points
2026-06-20T18:40:08.32+00:00

This is the answer to the problem from Copilot. Microsoft should be ashamed not to have warned people and provided the answer themselves. I can confirm that the solution works. When in Outlook desktop you will probably have to find the shared calendar and click it twice to get it to populate.

✅ Safe reset sequence (step-by-step)

🔹 Phase 1 — Identify what you currently have (on your account)

  1. Open Outlook on the web → Calendar
  2. Look in the left pane under:
    • “Shared calendars” or
      • “Other calendars”
      1. Find your wife’s calendar entry
        • Note its exact display name (e.g. Jane – your@email)
          • If you see more than one version, note them both

👉 Do NOT delete anything yet

 

Phase 2 — Cleanly remove the old shared copy (your side)

  1. Right‑click your wife’s shared calendar
  2. Select Remove (or “Remove from view”)

✅ This only removes your copy — it does not delete her calendar

⚠️ Do not use anything like “Delete calendar” from her account

👉 If there are duplicates:

  • Remove all copies of her shared calendar
  • Leave your own calendars untouched

 

🔹 Phase 3 — Remove the permission (her side)

  1. On your wife’s account (Outlook Web):
    • Go to Calendar → Sharing and permissions
      • Remove your email completely
  2. Wait 10–15 minutes (important!)

👉 This pause prevents Microsoft reusing the same broken backend link

 

Phase 4 — Recreate fresh share

  1. Still on your wife’s account:
    • Click Share calendar
      • Type your email manually (don’t use address book)
        • Set permission (e.g. “Can view all details”)
          • Send

 

🔹 Phase 5 — Accept correctly (your side)

  1. On your account:
    • Open the invitation in Outlook on the web
      • Click Accept

⚠️ Don’t accept in Desktop first — that can recreate the broken path

 

Phase 6 — Force full sync

  1. Immediately after adding:
  • Open her calendar in Outlook Web
  • Scroll straight past August into autumn/winter
  • Leave it open for ~1 minute

👉 This helps trigger full data hydration

✅ Safe reset sequence (step-by-step)

🔹 Phase 1 — Identify what you currently have (on your account)

  1. Open Outlook on the web → Calendar
  2. Look in the left pane under:
    • “Shared calendars” or
      • “Other calendars”
      1. Find your wife’s calendar entry
        • Note its exact display name (e.g. Jane – your@email)
          • If you see more than one version, note them both

👉 Do NOT delete anything yet

 

Phase 2 — Cleanly remove the old shared copy (your side)

  1. Right‑click your wife’s shared calendar
  2. Select Remove (or “Remove from view”)

✅ This only removes your copy — it does not delete her calendar

⚠️ Do not use anything like “Delete calendar” from her account

👉 If there are duplicates:

  • Remove all copies of her shared calendar
  • Leave your own calendars untouched

 

🔹 Phase 3 — Remove the permission (her side)

  1. On your wife’s account (Outlook Web):
    • Go to Calendar → Sharing and permissions
      • Remove your email completely
  2. Wait 10–15 minutes (important!)

👉 This pause prevents Microsoft reusing the same broken backend link

 

Phase 4 — Recreate fresh share

  1. Still on your wife’s account:
    • Click Share calendar
      • Type your email manually (don’t use address book)
        • Set permission (e.g. “Can view all details”)
          • Send

 

🔹 Phase 5 — Accept correctly (your side)

  1. On your account:
    • Open the invitation in Outlook on the web
      • Click Accept

⚠️ Don’t accept in Desktop first — that can recreate the broken path

 

Phase 6 — Force full sync

  1. Immediately after adding:
  • Open her calendar in Outlook Web
  • Scroll straight past August into autumn/winter
  • Leave it open for ~1 minute

👉 This helps trigger full data hydration

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10 additional answers

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  1. Glenn 0 Reputation points
    2026-07-14T19:52:26.9533333+00:00

    I was having this same issue, what resolved it for me was I noticed that I had some Third-Party Cookies being blocked on the Outlook webpage. I checked and those cookies were from Outlook itself so, I allowed those cookies and then refreshed the calendar, made sure the calendars I wanted to see were selected and then all the appointments populated. So, check your cookies and see if you might be blocking Outlook itself.

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  2. John Tanzer 110 Reputation points
    2026-06-25T10:09:41.3833333+00:00

    @BJules the good news is that the recommended setup is through Outlook Web. For me, and why I treat Macs as the devil's spawn, is that people like me find them impenetrable when one wants detail. Same for iPhone as against Android.

    That said, in Outlook Mac (or PC) there are only three solutions that occur to me. (1) Wait. Your appointments may show up in due course on W's computer. She can see the immediate ones. (2) On her computer, deselect your share, wait, reselect (3) boring, in Outlook web delete your share to her, wait - perhaps working through an adult bottle, sleeping it off and returning the next morning - and then recreating the share. Then going to Outlook Mac, deleting any share that you see, adding her name by email to a new share, deleting that in case it is to the old link, then adding her share again and seeing what happens. Perhaps clicking it on and off the nudge if there is a problem. Bonne chance.

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    2 people found this answer helpful.
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  3. Pier van der Graaf 0 Reputation points
    2026-06-21T21:45:34.5933333+00:00

    Revoking and re-adding sharing rights from the source calendar fixed it for me.

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  4. Umang Shah 5 Reputation points Microsoft Employee
    2026-06-19T12:53:55.49+00:00

    We’re sorry for the inconvenience related to the shared calendar disappearing, the issue has been resolved now. If you have a shared calendar that disappeared or its showing incorrect details, please re-add the shared calendar using Sharing invitation from calendar owner. 

    Thank you for your patience.

    Umang (MSFT)

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    5 people found this answer helpful.

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