Azure Storage Account stuck in the creating state

Question

Azure Storage Account stuck in the creating state

Eric Patenaude 20

Hi,

I created a storage account using a self-hosted agent in an Azure DevOps pipeline. Unfortunately the job failed, but it seems that the agent (stateful) kept trying to create the agent afterwards. Now I cannot delete the Storage Account to successfully recreate it. Now a Get Storage Account(s) List keeps running for hours and I cannot do anything with my Storage Account. I was able to kill the agent (changed its type to stateless), but I am stuck with the Storage Account.

Can you "unstuck" it in anyway? Force a delete?

Thank you!

Eric Patenaude 20 Reputation points

2026-06-16T00:03:12.16+00:00

Hi, I cannot create this type of support request (developer plan). Please guide me how to solve this.

Thank you!
Venkatesan S 10,830 Reputation points Microsoft External Staff Moderator

2026-06-16T00:33:38.3466667+00:00

Hi Eric Patenaude,

Thank you for contacting us about the azure storage issue. We have begun looking into it and will share our suggestions with you as soon as possible. If you have any additional details or concerns in the meantime, please let us know. We appreciate your patience while we work on this.
Ravi Varma Mudduluru 12,625 Reputation points Microsoft External Staff Moderator

2026-06-16T00:54:06.0266667+00:00

Hello @Eric Patenaude

Could you please check the private message and share requested details there?

1 answer

Your answer

Eric Patenaude 20 Reputation points

2026-06-16T00:03:12.16+00:00

Hi, I cannot create this type of support request (developer plan). Please guide me how to solve this.

Thank you!
Venkatesan S 10,830 Reputation points Microsoft External Staff Moderator

2026-06-16T00:33:38.3466667+00:00

Hi Eric Patenaude,

Thank you for contacting us about the azure storage issue. We have begun looking into it and will share our suggestions with you as soon as possible. If you have any additional details or concerns in the meantime, please let us know. We appreciate your patience while we work on this.
Ravi Varma Mudduluru 12,625 Reputation points Microsoft External Staff Moderator

2026-06-16T00:54:06.0266667+00:00

Hello @Eric Patenaude

Could you please check the private message and share requested details there?

Answer 1

There is no supported way to “force delete” or directly unstick a Storage account that is still in the Creating state from the client side. When a Storage account operation is stuck in provisioning, the only supported path is to involve Azure Support so the backend operation can be investigated and cleared.

Because the account is in a failed/blocked creation state and cannot be deleted or recreated, open an Azure Support request with the following details:

Go to the Azure portal → Help + support → Create a support request.
For Problem type, select Create new storage account.
For Problem subtype, select Failure(s) during new account creation.
Include:
- The exact Storage account name.
- Subscription ID and resource group.
- Region.
- Approximate time when creation started and when it got stuck.
- That the account is stuck in Creating and cannot be deleted.

This route is explicitly documented for storage accounts that cannot be created or recreated because of a prior failed/deleted state, and support can unblock or clean up the backend state so the resource can be recreated.

References:

Resolve errors for storage account names