problem with recived the vauched

Eligibility and voucher fulfillment for Microsoft AI Skills Fest playlists is handled centrally and is not something that can be verified or fixed from here.

For AI Skills Fest specifically, reward‑eligible playlists and voucher eligibility were announced on a defined date, and only those pre‑defined playlists count toward rewards. In a similar case, the guidance was:

• Wait until the official date when Microsoft publishes which playlists are reward‑eligible.
• Ensure that the completed playlist is one of those pre‑defined, reward‑eligible playlists rather than a manually created one.

If the playlist completed is confirmed as one of the official reward‑eligible playlists and the completion date falls within the campaign window, voucher distribution is typically automatic to the email associated with the Learn/AI Skills Navigator profile, often several business days after the eligibility conditions are met.

If the voucher has still not appeared after the stated processing period for the event, or if there is uncertainty about whether the playlist is one of the reward‑eligible ones, the next step is to contact Microsoft Learn/Certification support so they can check the specific account and campaign details and, if applicable, trigger or re‑send the voucher. For other Microsoft events, similar issues (for example, not seeing a discount or voucher after an event) have been resolved by support confirming the registration email and applying the benefit to the correct Learn profile.

Because account‑level checks and voucher issuance require access to internal systems and personal data, only official support can:

1. Confirm whether the completed playlist is one of the reward‑eligible AI Skills Fest playlists.
2. Verify that the completion is recorded under the correct Microsoft Learn account/email.
3. Confirm eligibility and status of the voucher and help with any missing or delayed voucher delivery.

Use the same email address that was used to register for AI Skills Fest and AI Skills Navigator when opening a support request, and include:

• Full name
• Email(s) used in AI Skills Navigator
• Name of the completed playlist(s)
• Approximate completion date(s)
• Screenshots showing 100% completion

This will allow support to validate eligibility and assist with issuing or locating the certification voucher.

References:

• Clarification Regarding AI Skills Fest Reward-Eligible Playlists and Voucher Eligibility - Microsoft Q&A
• MS Skillfest playlist completed but no progress nor voucher claim form - Microsoft Q&A
• Redeem Microsoft voucher for a certification exam - Microsoft Q&A