Stuck at 99% Completion Bug - IT Pro - Save time with Azure Copilot playlist - Microsoft AI Skills Fest

Mubashar Hussain 0 Reputation points
2026-06-14T07:11:10.44+00:00

Hello Microsoft Support Team,

I am writing to request assistance with my exam voucher from the Microsoft AI Skills Fest 2026. I am a student, and earning this credential is majorly important for my career as I prepare to take the PL-300: Power BI Data Analyst certification. [1, 2]

I fully completed the featured event playlist "IT Pro - Save time with Azure Copilot" before the June 12 deadline. However, my Microsoft Learn dashboard is permanently glitched and stuck at 99% completion due to a progress tracking bug. This error completely blocked the voucher claim form from loading for me before the event closed.

Since my account profile background logs prove that I completed all the modules on time during the Microsoft AI Skills Fest, please manually verify my progress. I kindly ask that you issue my free PL-300 certification exam voucher code and send it to my registered email address.

Thank you so much for supporting students and for your help with this issue.

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  1. AI answer

    2026-06-14T07:11:24.1733333+00:00

    Manual voucher issuance or account-specific investigation cannot be performed.

    For issues with AI Skills Fest playlists, vouchers, or Learn progress (such as a playlist stuck at 99% and blocking voucher eligibility), support must be engaged directly so that the account and event participation can be reviewed.

    Use Microsoft Credentials support as follows:

    1. Go to Microsoft Credentials support: https://learn.microsoft.com/en-us/credentials/support/help (also linked from the Web Summit voucher terms and conditions page).
    2. Open a support request and include:
      • The name of the event: Microsoft AI Skills Fest 2026.
      • The exact playlist: “IT Pro - Save time with Azure Copilot”.
      • A description of the 99% completion bug and that it prevented the voucher claim form from loading before the deadline.
      • Screenshots of the playlist showing 99% completion and any module completion details from the Microsoft Learn profile.
      • The Microsoft account ID used for Learn and the email address associated with the event registration.
    3. Wait for the response from the support team (the referenced documentation notes that the support team responds in about three business days for credential-related issues).

    Only the official support team can verify backend completion logs, confirm eligibility for the AI Skills Fest voucher, and determine whether a voucher can be issued or any exception can be made.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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