Managing media playback issues and settings in Microsoft Edge on Windows 10
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Hi,
When I use Edge v150 or above on Windows 10, if the DRM is PlayReady, it causes videos on certain websites to be unplayable.
I had no issues at all with v149 (stable version), but as soon as I updated to v150 (beta version), problems immediately appeared.
To reproduce: Go to edge://flags/#edge-playready-drm-win10, explicitly enable the setting, then play a video on the websites listed below.
If that option is disabled, reverting DRM to Widevine, playback will be normal.
Confirmed websites are as follows:
Hopefully, an Edge developer sees this and can help resolve this issue.
Thank you.
Managing media playback issues and settings in Microsoft Edge on Windows 10
Hi 観月唯,
Beta version may contain some bugs, we welcome your feedback to help us improve the product.
I really wish I could assist you directly on this issue. However, the behavior you're experiencing is tied to back‑end systems and service functionality, and unfortunately, we don't have the authority or access required to investigate or make changes at that level.
Please note that this is a user-to-user support forum. Moderators, contributors including external Microsoft employees cannot directly intervene in Microsoft product features or access back-end systems. Our role is limited to providing technical guidance on reported issues, requests, or ideas.
Given these limitations, the most appropriate avenue for product changes or feature requests is to:
Thank you for your understanding, and I hope the support team can resolve this for you soon.