Viva Engage - MC1385582 - Notifications Delivery Tracker for immediate Community announcements

Hi @Melinda Miller, 

I hope you're doing well today. 

From your desciption, you would like to confirm whether MC1385582, Notifications Delivery Tracker for immediate Community announcements in Viva Engage, will be available to all Viva Engage users or only to users with Viva Amplify or Viva Engage Premium licensing.  

Based on the information currently available, this feature is described as part of the immediate Community announcement experience in Viva Engage, and Microsoft has not identified it in the Message Center communication as a capability limited specifically to Viva Amplify or Viva Engage Premium users.  

To provide more context, Microsoft states that this new tracker gives communicators and leaders visibility into the delivery status of notification processing after an immediate Community announcement is published. The tracker is expected to show stages such as preparing, sending, and completed delivery. In addition, Microsoft specifies that this feature applies only to immediate Community announcements and does not apply to regular Community announcements.  

Furthermore, Microsoft documentation shows that community announcements are part of the standard Viva Engage experience, while other capabilities, such as articles and certain storyline announcement experiences, are documented separately with Premium licensing requirements. Therefore, based on the currently published documentation, this rollout aligns more closely with the standard Viva Engage announcement experience rather than a feature restricted to Viva Amplify or Viva Engage Premium licensing. Viva Engage service description - Service Descriptions | Microsoft Learn or Write and schedule posts, articles, and announcements in Viva Engage | Microsoft Support  

Finally, because feature availability can vary while deployment is in progress, the most reliable way to confirm timing in your environment will be to continue monitoring Message Center post MC1385582 in the Microsoft 365 admin center as the rollout begins. Microsoft also advises using Message center as the primary source to track feature release status for your organization. Notifications and announcements in Viva Engage | Microsoft Support 

I hope the information I shared earlier was somewhat helpful in addressing your issue. If you have any further questions or updates, please don’t hesitate to share. I’m always happy to assist further if needed.       

Thank you for your patience and your understanding. I look forward to continuing the conversation.  

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