Outlook notification for each sent email

Question

Outlook notification for each sent email

Martha 10

I have randomly started getting Outlook banner/sound notifications when I send an email in New Outlook. The notification looks and sounds like a new email notification, and it shows me as the sender, but it's simply a sent email being created in my sent folder. If I click delete on the notification, it deletes the email from my sent folder. For a little while it was also giving me a notification every time it auto-saved a draft, but that has now stopped. Nothing looks unusual in the notification settings either in Outlook or in Windows, so I'm wondering if it's a bug.

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Jackie 10 Reputation points

2026-06-25T21:41:59.3366667+00:00

I've also experienced this same issue with Windows 11. I went and tried outlook classic as well and the system is still sending notifications for sent messages and draft emails. I followed these steps but it seems to be an issuse with both outlook versions or within windows itself
Anonymous

2026-06-26T13:31:03.9566667+00:00

Hi Jackie,

Thanks for reaching out!

To keep discussions organized and ensure we can address your specific issue effectively, could you please create a new Q&A thread for your case? Even when symptoms seem similar, the root cause often varies depending on environment, account settings, and recent changes. A dedicated thread helps avoid confusion and speeds up troubleshooting.

To create your thread: go to Microsoft Q&A, click “Ask a question”, select the relevant product tag, and include all the details about your scenario.

Thank you for your understanding and cooperation!
Paulo Cordeiro 5 Reputation points

2026-07-07T16:51:46.57+00:00

I'm having the same problem — repairing, resetting, and completely reinstalling didn't solve it.I'm contacting you because I'm experiencing the exact same behavior described in this thread about the new Outlook for Windows 11 (corporate account).

Every time I send an email, or even when I open a draft, Windows displays a desktop notification (banner + sound) that looks and sounds identical to a new email alert. The notification shows me as the sender, and if I click "delete" on the message, the item is removed directly from my Sent Items (or Drafts) folder — confirming that Outlook is treating my sent/draft messages as if they were newly received emails.

Nothing seems unusual in the Outlook notification settings.

Following the troubleshooting suggested earlier in this thread, I have already tried, in this order:

*Repairing the Outlook (new) application in Settings > Apps > Installed apps > Outlook (new) > Advanced options > Repair — no changes. *Reset the application on the same screen — no changes.

*I completely uninstalled and reinstalled Outlook (new) from the Microsoft Store, restarted the system, and added my account again — to no avail.

The problem returns immediately after each draft send/save, even with the newly reinstalled application. I also confirmed that the Outlook (new) version is up to date from the Microsoft Store.

Could you please forward this issue or share other diagnostic steps (logs, Feedback Hub category, registry keys to check, etc.) that might help identify the root cause?

I prefer not to disable notifications completely, as I still need alerts for legitimate incoming emails.

I can provide screenshots, the exact Outlook (new) version number, and the Windows 11 version if that helps.

Thank you in advance for your support.
Aguinaga, Jazmin 0 Reputation points

2026-09-01T21:16:21.99+00:00

Has anyone found a resolution to this? Experiencing the same issue.
Hornblower409 14,600 Reputation points

2026-09-03T05:29:25.52+00:00

Aguinaga, Jazmin

I understand that you have an issue similar to the one discussed in this thread. But you will probably not get any help for your issue by adding to an old post.

I would suggest that you start a new thread using the "Ask a question" button at the top of this page to create a new Question and include the details for your specific problem and what steps you have already tried to fix it.

This provides much higher visibility to your issue than adding on to an existing post, which is only seen by people who are already following this question.

(You can put the link for this page in your new Question for reference)

1 answer

Jackie 10 Reputation points

2026-06-25T21:41:59.3366667+00:00

I've also experienced this same issue with Windows 11. I went and tried outlook classic as well and the system is still sending notifications for sent messages and draft emails. I followed these steps but it seems to be an issuse with both outlook versions or within windows itself
Anonymous

2026-06-26T13:31:03.9566667+00:00

Hi Jackie,

Thanks for reaching out!

To keep discussions organized and ensure we can address your specific issue effectively, could you please create a new Q&A thread for your case? Even when symptoms seem similar, the root cause often varies depending on environment, account settings, and recent changes. A dedicated thread helps avoid confusion and speeds up troubleshooting.

To create your thread: go to Microsoft Q&A, click “Ask a question”, select the relevant product tag, and include all the details about your scenario.

Thank you for your understanding and cooperation!
Paulo Cordeiro 5 Reputation points

2026-07-07T16:51:46.57+00:00

I'm having the same problem — repairing, resetting, and completely reinstalling didn't solve it.I'm contacting you because I'm experiencing the exact same behavior described in this thread about the new Outlook for Windows 11 (corporate account).

Every time I send an email, or even when I open a draft, Windows displays a desktop notification (banner + sound) that looks and sounds identical to a new email alert. The notification shows me as the sender, and if I click "delete" on the message, the item is removed directly from my Sent Items (or Drafts) folder — confirming that Outlook is treating my sent/draft messages as if they were newly received emails.

Nothing seems unusual in the Outlook notification settings.

Following the troubleshooting suggested earlier in this thread, I have already tried, in this order:

*Repairing the Outlook (new) application in Settings > Apps > Installed apps > Outlook (new) > Advanced options > Repair — no changes. *Reset the application on the same screen — no changes.

*I completely uninstalled and reinstalled Outlook (new) from the Microsoft Store, restarted the system, and added my account again — to no avail.

The problem returns immediately after each draft send/save, even with the newly reinstalled application. I also confirmed that the Outlook (new) version is up to date from the Microsoft Store.

Could you please forward this issue or share other diagnostic steps (logs, Feedback Hub category, registry keys to check, etc.) that might help identify the root cause?

I prefer not to disable notifications completely, as I still need alerts for legitimate incoming emails.

I can provide screenshots, the exact Outlook (new) version number, and the Windows 11 version if that helps.

Thank you in advance for your support.
Aguinaga, Jazmin 0 Reputation points

2026-09-01T21:16:21.99+00:00

Has anyone found a resolution to this? Experiencing the same issue.
Hornblower409 14,600 Reputation points

2026-09-03T05:29:25.52+00:00

Aguinaga, Jazmin

I understand that you have an issue similar to the one discussed in this thread. But you will probably not get any help for your issue by adding to an old post.

I would suggest that you start a new thread using the "Ask a question" button at the top of this page to create a new Question and include the details for your specific problem and what steps you have already tried to fix it.

This provides much higher visibility to your issue than adding on to an existing post, which is only seen by people who are already following this question.

(You can put the link for this page in your new Question for reference)

Answer 1

Anonymous

Dear @Martha,

Thank you for sharing the details of your issue, I understand how confusing this behavior must be.

From my testing on the same environment, I’m not seeing this behavior where notifications are triggered for sent emails. Because of that, this may related to the application setup on your device.

To help resolve this, could you please try repairing and resetting the Outlook app by following these steps:

Go to Windows settings > Apps > Installed apps, then locate Outlook in the list. Click on the three dots (More options) next to it and select "Advanced options".

From there, please scroll down and first click "Repair". After the repair process is complete, check if the issue still occurs. If it persists, you can then proceed with "Reset" and test again.

User's image

These steps can help fix any underlying issues with the application components.

If the issue still persists after trying these steps, it would be very helpful if you could share a bit more detail (for example, a screenshot of the notification or any additional behavior you notice). This will allow me to better understand your environment and assist you more effectively.

Thank you very much for your patience, and I look forward to your update.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Martha 10 Reputation points

2026-06-11T14:17:39.23+00:00

Thank you, I think that's worked! I didn't know about the repair function, good tip.
Anonymous

2026-06-11T14:21:52.79+00:00

Hi @Martha,
Thank you for your feedback! If you need any further help, please feel free to reach out.
Have a nice day!
Martha 10 Reputation points

2026-06-11T14:50:11.22+00:00

Well I do think that fixed it temporarily, but it's started up again. Now also getting notifications when Outlook saves a draft email to my drafts folder.
Anonymous

2026-06-11T14:59:25.4166667+00:00

Hi @Martha,

Thank you for your update.

Could you please try resetting the Outlook app and check if the issue still occurs afterward?

If the issue persists, I recommend proceeding with a full uninstall and reinstall of the Outlook app, then testing again once the installation is complete.

After you have tried these steps, please let me know the results. I will do my best to continue troubleshooting this with you based on your findings.

Thank you very much for your cooperation.
Paulo Cordeiro 5 Reputation points

2026-07-07T16:53:50.6566667+00:00

I'm having the same problem — repairing, resetting, and completely reinstalling didn't solve it.I'm contacting you because I'm experiencing the exact same behavior described in this thread about the new Outlook for Windows 11 (corporate account).

Every time I send an email, or even when I open a draft, Windows displays a desktop notification (banner + sound) that looks and sounds identical to a new email alert. The notification shows me as the sender, and if I click "delete" on the message, the item is removed directly from my Sent Items (or Drafts) folder — confirming that Outlook is treating my sent/draft messages as if they were newly received emails.

Nothing seems unusual in the Outlook notification settings.

Following the troubleshooting suggested earlier in this thread, I have already tried, in this order:

*Repairing the Outlook (new) application in Settings > Apps > Installed apps > Outlook (new) > Advanced options > Repair — no changes. *Reset the application on the same screen — no changes.

*I completely uninstalled and reinstalled Outlook (new) from the Microsoft Store, restarted the system, and added my account again — to no avail.

The problem returns immediately after each draft send/save, even with the newly reinstalled application. I also confirmed that the Outlook (new) version is up to date from the Microsoft Store.

Could you please forward this issue or share other diagnostic steps (logs, Feedback Hub category, registry keys to check, etc.) that might help identify the root cause?

I prefer not to disable notifications completely, as I still need alerts for legitimate incoming emails.

I can provide screenshots, the exact Outlook (new) version number, and the Windows 11 version if that helps.

Thank you in advance for your support.
Martha 10 Reputation points

2026-07-07T17:20:58.1233333+00:00

Resetting, uninstalling and reinstalling Outlook have not fixed the problem. I continue to receive notifications when I create a draft or send an email.
Anonymous

2026-07-09T11:21:08.62+00:00

Hello @Paulo Cordeiro, @Martha,

Thank you both for sharing your experiences and the troubleshooting steps you've already performed.

Based on the replies in this thread, I've noticed that multiple users are reporting the same behavior, and several common troubleshooting steps, including repairing, resetting, and completely reinstalling the New Outlook application do not appear to resolve the issue.

Given that pattern, I would recommend reaching out to your organization's IT administrator and asking them to open a support case with Microsoft Support. This will allow the support engineers to investigate the behavior more deeply from the backend and determine whether there is a service-side issue affecting specific users or environments.

I would also encourage your IT administrator to report the issue through the Microsoft 365 Admin Center. Having these reports submitted directly by affected organizations helps Microsoft become aware of the issue sooner, assess its scope, and determine whether a broader investigation is required.

As community moderators, our ability to investigate is limited to guidance and publicly available information. Backend diagnostics, service telemetry, and product investigations are handled by Microsoft Support and engineering teams.

Thank you again for taking the time to document your findings. If you receive any updates from your IT team or Microsoft Support, please feel free to share them here, as they may help other users experiencing the same issue.

Best regards,