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Progress in special challenges and collections on Microsoft Learn does not grant a certification by itself; certifications are only earned by passing the required exams (for Azure Developer Associate, exam AZ-204).
For Learn-based challenges where the progress or completion status is incorrect (for example, showing 2/26 instead of 26/26 even though all items are completed), the issue cannot be fixed directly from the user side. The recommended actions, based on how missing or incorrect credential data is handled, are:
- Verify the correct Microsoft Learn profile is being used, especially if multiple accounts exist. Progress, badges, and trophies are profile-specific.
- Check the Achievements area to confirm that the related modules and learning paths show as completed and that the expected badges/trophies are present:
- If the challenge or its completion is part of a certification or credential path and the status is still wrong, contact Microsoft Credentials Support so they can review the account and correct any backend issue with progress or achievements:
- Use the guidance under “Contact Support” for missing or incorrect credentials and submit a support request.
Because course and challenge completion on Microsoft Learn does not itself issue a certification, ensure that the actual certification requirement (passing exam AZ-204) is also planned or completed as part of the certification path.
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