Not getting Voucher from AI Skills Fest

Olaf Kruczek 50 Reputation points
2026-06-11T06:59:15.81+00:00

Hello,

I´ve finished the IT Pro - Prepare your Azure environment to run AI workloads Playlist at the AI Skills Fest and can open the link to the Form for getting the Voucher, which can only be claimed until the 12th
Now 2 Days later i still got no Email with the Code. Can someone tell me why or does it take that long for them to check it?

Best regards

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Julian Sharp 43,861 Reputation points
2026-06-11T07:58:32.3266667+00:00

The vouchers will not be sent until after the event is over and will be sent by June 19th as stated at the top of the form and in the FAQs.

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  1. AI answer

    2026-06-11T06:59:32.11+00:00

    For Microsoft skilling events that award exam discounts or vouchers, the discount or voucher code is not always sent immediately after completing the required playlist or training.

    From similar Microsoft programs (for example, Virtual Training Days and other sweepstakes-based offers):

    • Discounts or vouchers are typically applied or sent within about 5 business days after the qualifying activity or after the relevant drawing/prize period.
    • For some sweepstakes-based offers (like the Microsoft Applied Skills or Microsoft Credentials AI Challenge sweepstakes), winners are drawn on scheduled dates, and:
      • Winners are notified within seven (7) days of the drawing.
      • The notification email comes from “MindHub Pro by Pearson VUE” and includes the voucher code and redemption instructions.

    Given that the AI Skills Fest playlist has been completed only two days ago and the voucher claim form has just been submitted, it is normal not to have received the email yet. The process can take several days depending on when eligibility is validated or when the prize period drawing occurs.

    Recommended actions:

    1. Wait up to at least 5 business days from completion/claim before assuming there is an issue.
    2. Check the spam/junk folder for an email from “MindHub Pro by Pearson VUE”.
    3. Confirm that the email address used in the AI Skills Fest / AI Skills Navigator and claim form is the one being checked, since vouchers are sent to the address provided in the form.
    4. If, after the expected processing window (for example, more than a week after the relevant prize period or claim deadline), no email has arrived, use the event’s official FAQ/support channel (linked from that event’s rules page) to request assistance.

    Once the voucher email is received, follow the instructions in that email to redeem the voucher and schedule the exam before the stated expiration date.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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