I am a Global Administrator, but get a "You do not have access" message when I try to open the health tab in Azure or Entra

Question

I am a Global Administrator, but get a "You do not have access" message when I try to open the health tab in Azure or Entra

James Baldwin 0

I am a global administrator of a small business MS365 tenant, and I get daily health alerts from Entra via email.

When I log into the Azure portal, I cannot view either the Entra Health tab or the Azure Health tab - I get the "You do not have access" error. I can access everything else on either admin portal.

I gave myself the roles of reports reader, security administrator, etc., based on other issues people have had, but the error persists.

Also, I know the "child" tag is wrong, but there is no right option for me, and it insists on having one.

Any ideas?

Lakshma Reddy Vattijonnala 1,575 Reputation points Microsoft External Staff Moderator

2026-06-11T07:00:55.0466667+00:00

Hi @James Baldwin Thank you for reaching out to Microsoft Q&A. We are looking into the issue and we will get back to you shortly with an update
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator

2026-06-11T11:56:00.2833333+00:00

Hello James Baldwin,

We need few details to proceed further. Please check your Private messages tab and provide those details.
Goutam Pratti 6,300 Reputation points Microsoft External Staff Moderator

2026-07-14T10:18:02.74+00:00

Hello @James Baldwin ,

I Understand your the global administrator of a small business MS365 tenant, and you get daily health alerts from Entra via email.

When you log into the Azure portal, you cannot view either the Entra Health tab or the Azure Health tab - you get the "You do not have access" error. you can access everything else on either admin portal.

you gave myself the roles of reports reader, security administrator, etc., based on other issues people have had, but the error persists.

Could you please share the screen shot of error that you are getting and the roles that you have assigned to the user in the private message please?
Goutam Pratti 6,300 Reputation points Microsoft External Staff Moderator

2026-07-15T14:50:20.9666667+00:00

Hello @James Baldwin ,

Following up to see if there is an update on my previous response provided.

Let us know if you have any queries. Happy to assist you further.
James Baldwin 0 Reputation points

2026-07-16T08:24:06.7366667+00:00

I did provide screenshots in the private messages two weeks ago. The private message no longer shows up for me, probably because this has been going for over a month. Please send a new private message so I can re-upload the screenshots.
James Baldwin 0 Reputation points

2026-07-16T08:25:44.8133333+00:00

I did provide screenshots in the private messages two weeks ago. The private message no longer shows up for me, probably because this has been going for over a month. Please send a new private message so I can re-upload the screenshots.
Goutam Pratti 6,300 Reputation points Microsoft External Staff Moderator

2026-07-16T17:04:19.9333333+00:00

Hello @James Baldwin

Please check the private message and respond in it.
James Baldwin 0 Reputation points

2026-09-02T14:23:43.4233333+00:00

I have received no further feedback after providing screenshots

Your answer

Lakshma Reddy Vattijonnala 1,575 Reputation points Microsoft External Staff Moderator

2026-06-11T07:00:55.0466667+00:00

Hi @James Baldwin Thank you for reaching out to Microsoft Q&A. We are looking into the issue and we will get back to you shortly with an update
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator

2026-06-11T11:56:00.2833333+00:00

Hello James Baldwin,

We need few details to proceed further. Please check your Private messages tab and provide those details.
Goutam Pratti 6,300 Reputation points Microsoft External Staff Moderator

2026-07-14T10:18:02.74+00:00

Hello @James Baldwin ,

I Understand your the global administrator of a small business MS365 tenant, and you get daily health alerts from Entra via email.

When you log into the Azure portal, you cannot view either the Entra Health tab or the Azure Health tab - you get the "You do not have access" error. you can access everything else on either admin portal.

you gave myself the roles of reports reader, security administrator, etc., based on other issues people have had, but the error persists.

Could you please share the screen shot of error that you are getting and the roles that you have assigned to the user in the private message please?
Goutam Pratti 6,300 Reputation points Microsoft External Staff Moderator

2026-07-15T14:50:20.9666667+00:00

Hello @James Baldwin ,

Following up to see if there is an update on my previous response provided.

Let us know if you have any queries. Happy to assist you further.
James Baldwin 0 Reputation points

2026-07-16T08:24:06.7366667+00:00

I did provide screenshots in the private messages two weeks ago. The private message no longer shows up for me, probably because this has been going for over a month. Please send a new private message so I can re-upload the screenshots.
James Baldwin 0 Reputation points

2026-07-16T08:25:44.8133333+00:00

I did provide screenshots in the private messages two weeks ago. The private message no longer shows up for me, probably because this has been going for over a month. Please send a new private message so I can re-upload the screenshots.
Goutam Pratti 6,300 Reputation points Microsoft External Staff Moderator

2026-07-16T17:04:19.9333333+00:00

Hello @James Baldwin

Please check the private message and respond in it.
James Baldwin 0 Reputation points

2026-09-02T14:23:43.4233333+00:00

I have received no further feedback after providing screenshots