Using Classic Outlook on Windows for personal email, calendar, and contact management
Hi Timothy Pyle,
Welcome to Microsoft Q&A forum.
I’m sorry to hear that the “Music Business” folder is missing, especially as it contains important business information.
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Since you are using classic Outlook, please try the steps below:
- In classic Outlook, check whether the folder is still under Deleted Items. If you see it there, expand Deleted Items, then drag the “Music Business” folder back to its original location.
- If it is not in Deleted Items, please sign in to Gmail on the web and check whether the “Music Business” label/folder and emails are still available there. If the data still exists on Gmail’s server, Outlook may be able to sync it again after the Gmail account is repaired or re-added.
- On your computer, open File Explorer and search for:
*.pst*.ostMusic Business - Please also check these common Outlook data file locations:
C:\Users\<your username>\Documents\Outlook FilesC:\Users\<your username>\AppData\Local\Microsoft\Outlook - In classic Outlook, you can also check the data file path by going to File > Account Settings > Account Settings > Data Files.
- If your Outlook data file was stored in OneDrive, please check the OneDrive Recycle Bin online as well.
Please note that if the Outlook data file or folder was permanently deleted and cannot be found in Windows, OneDrive, File History, or another backup location, Outlook may not be able to restore it directly. In that case, recovery will depend on whether the data still exists in Gmail on the web or in a backup copy.
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