Community Center | Not monitored
Tag not monitored by Microsoft.
How to reach Microsoft Store developer support in 2026? All channels unresponsive
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 88%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Major Murphy
5
Reputation points
I'm unable to reach Microsoft Store developer support through any channel. I have a specific request (transferring a published app between two publisher accounts I own), but I cannot get through to anyone. Documenting what I've tried in case others are hitting the same wall.
Channels tried:
- Partner Center in-app "Contact Support" and AI assistant → redirects to Engage Center → No Access (MPN/Cloud Partners only)
- Windows Dev Center OCC chat (developer.microsoft.com/windows/support) → AADSTS90072 on WdcProd for both a personal MSA and an Entra work account
- Email — Store support email referred me to another address, who referred me back to the chatbot. Emails have since gone unanswered.
- M365 admin center support → confirmed out of scope
Is there any working path to reach a human at Store developer support in 2026?
Community Center | Not monitored
Sign in to answer