Trying to login to portal.azure.com and it says "Your account has been locked. Contact your support person to unlock it, then try again."

shiva patpi 13,396 Reputation points Microsoft Employee Moderator
2026-06-08T16:16:26.21+00:00

Trying to login to portal.azure.com and it says "Your account has been locked. Contact your support person to unlock it, then try again."

Can someone help here..?

Microsoft Security | Microsoft Entra | Microsoft Entra ID
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Answer accepted by question author
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator
2026-06-08T16:23:28.1266667+00:00

Hello shiva patpi,

This issue will be resolved by signing in using the tenant-specific Azure portal URL and the tenant ID I have provided over the private messages tab:


https://portal.azure.com/<tenant-ID>

Once you accessed the portal through the tenant-scoped URL, the tenant became active again and you will be able to manage resources without further issues.

And the tenant will be restored successfully.

If this answers your query, do click 210246-screenshot-2021-12-10-121802.png and Yes for was this answer helpful, which may help members with similar questions. If you have any other questions, let me know in the “comments” and I would be happy to help you.

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