How to reactivate my Debut bought from the Microsoft Store on my Windows 11

Hi ProfPAS,

I understand how frustrating this can be, especially after recovering your Microsoft account.

To narrow this down, could you confirm:

• Did you originally buy Debut using one account or the other?
• When you open Microsoft Store > Library, do you see Debut listed there?

In the meantime, please try these steps:

1, Confirm the correct account in Microsoft Store

• Open Microsoft Store
• Click your profile icon > verify you are signed in with the same account used to purchase Debut

2, Reset the Store cache

• Press “Windows + R”
• Type “wsreset.exe” > press Enter
• Wait for the Store to reopen

3, Sync and reinstall the app

• Open Microsoft Store > go to “Library” > select “Get updates”
• If Debut appears, reinstall it from the library

4, Run the Store troubleshooter

• Go to “Settings” > “System” > “Troubleshoot” > “Other troubleshooters”
• Run “Windows Store Apps” (if applicable)

These steps are commonly used to resolve license sync issues in the Store.

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