Renewal assessment

Neta Vaknin 0 Reputation points
2026-06-07T10:33:27.1533333+00:00

Hello,

I hope you are doing well.

My MB-330 certification expired almost 3 months ago. I fully understand Microsoft’s renewal policy.

Unfortunately, I did not receive any renewal reminder emails prior to the expiration date. In addition, during this period I was on maternity leave, and due to the ongoing situation in northern Israel, I was unable to properly track the certification renewal timeline.

I am reaching out to kindly request a one-time exception and assistance in reopening the renewal assessment option for my certification, instead of requiring a full exam retake.

I remain actively engaged with Dynamics 365 Supply Chain Management in my day-to-day professional work, and I would highly appreciate your consideration and support in this exceptional situation.

I would be very grateful if my case could be reviewed individually.

Thank you in advance for your understanding and assistance.

Best regards,

Vaknin Neta

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  1. AI answer

    2026-06-07T10:33:39.76+00:00

    Microsoft does not provide exceptions or reopen the renewal assessment window after a certification has expired.

    For role-based and specialty certifications like MB-330:

    • The renewal period is open for 180 days (six months) before the certification expiry date.
    • The renewal window cannot be extended or reopened, and there are no exceptions for missed renewals, including medical or personal circumstances.
    • If a certification expires, it must be earned again by passing the required exam(s).

    To regain the MB-330 certification, the only supported path is to register for and pass the current required exam for that certification.

    For any further assistance (for example, to confirm status or get general certification support), a support request can be opened via the Credentials Support channel: https://learn.microsoft.com/en-us/credentials/support/help.

    References:

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