Additional Microsoft Entra services and features related to identity, access, and network security
How to recover Azure tenant (AADSTS5000225)
When I try to sign-in to portal.azure.com, I receive "Sign-in failed | Error code: AADSTS5000225"
Tenant ID: 0857605e-1188-4439-b4cc-11b1dc47e452
Error Code: AADSTS5000225
Correlation ID from the recent failure: 019e9daa-940d-7ace-a714-8aaf854dec7d
Timestamp from the recent failure: 2026-06-06 16:02:42Z
Business impact and justification for restoring the tenant: This is a privately owned tenant that I use for personal use, including managing Microsoft licensing for my family.
I have been unable to sign-in for over a month, but have finally decided to follow up. This tenant was active at least as soon as November 1, 2025, when I signed up for a Microsoft Entra Suite trial. I know I have signed into the tenant for at least a month afterward, testing the features of MS Entra Suite.
Please re-enable this tenant. Primary contact information on the tenant is valid for contacting me.