How to recover Azure tenant (AADSTS5000225)

Matarazzo, Nathan 20 Reputation points
2026-06-06T16:20:23.3333333+00:00

When I try to sign-in to portal.azure.com, I receive "Sign-in failed | Error code: AADSTS5000225"

Tenant ID: 0857605e-1188-4439-b4cc-11b1dc47e452
Error Code: AADSTS5000225
Correlation ID from the recent failure: 019e9daa-940d-7ace-a714-8aaf854dec7d
Timestamp from the recent failure: 2026-06-06 16:02:42Z
Business impact and justification for restoring the tenant: This is a privately owned tenant that I use for personal use, including managing Microsoft licensing for my family.

I have been unable to sign-in for over a month, but have finally decided to follow up. This tenant was active at least as soon as November 1, 2025, when I signed up for a Microsoft Entra Suite trial. I know I have signed into the tenant for at least a month afterward, testing the features of MS Entra Suite.

Please re-enable this tenant. Primary contact information on the tenant is valid for contacting me.

Microsoft Security | Microsoft Entra | Other
0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.