get refund for microsoft office subscription

Yes, a refund may be possible, but it depends on how and when the subscription was renewed and local refund rules.

Follow these steps to check eligibility and request a refund:

1. Go to the Services & subscriptions page: https://account.microsoft.com/services and sign in with the same Microsoft account that was charged for the Microsoft 365/Office subscription.
2. Find the Microsoft 365 (Office) subscription that renewed at the higher price and select Manage.
3. Select Cancel (or Upgrade or Cancel, depending on what is shown).
4. Follow the on-screen steps. During cancellation, the site will indicate whether the subscription is eligible for a refund based on:
   • When the renewal occurred (for many regions, refunds are only available within a limited time after purchase/renewal).
   • Local rules for prorated refunds. In some countries/regions (for example Canada, Israel, Korea, Turkey, and certain EU countries), a prorated refund may be available when cancelling an active subscription.
5. If the subscription is eligible, complete the cancellation flow to request the refund.

Important details:

• Not all cancellations result in a refund.
• If the subscription was purchased through Google Play or the Apple App Store, cancellation and any refund must be handled through those stores, not directly through Microsoft.
• If the renewal was for a different Microsoft 365 plan than the cheaper one now in use, ensure the correct (more expensive) subscription is the one being cancelled.

If the online flow does not offer a refund but the charge seems incorrect (for example, renewed at the wrong price or on the wrong plan), contact Microsoft Support and provide billing details so they can review the charge and advise on refund options.

References:

• How to get a refund on a Microsoft subscription
• Countries with prorated refunds for Microsoft subscriptions
• Cancel a Microsoft 365 subscription
• Cancel your Microsoft subscription
• Request refund - Microsoft Q&A
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• Can I speak to someone? -- Billing issues - Microsoft Q&A
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