Tag not monitored by Microsoft.
The discount from Microsoft Virtual Training Days is tied to the Microsoft Learn profile for the email address used to register for the event and is applied automatically at the final stage of checkout with Pearson VUE.
Key points based on similar cases:
- The discount is not provided as a visible voucher code in email for many Virtual Training Day offers. Instead, it is applied directly to the Learn profile.
- The discount typically appears up to about 5 business days after the event has completed. In some reported cases, it only appeared once the Microsoft Learn account had been active for more than 48 hours.
- The discount is only available when signing in and scheduling the exam with the same email address that was used to register for the training.
Given that the training was completed 10 days ago and the same email address is being used:
- Confirm that the Microsoft Learn profile being used to schedule the SC-401 exam is created with and signed in under the exact same email address used for the Virtual Training Day registration (including domain and any aliases).
- Start the SC-401 exam registration from the exam page, select “Schedule exam,” sign in to the Learn profile, and proceed through to the Pearson VUE checkout page to see if the discount is automatically applied at the final payment step.
- If the discount still does not appear, open a support request with the Credentials Support team so they can check the Learn profile and event-attendee discount status.
Support can be reached via the Credentials Support help page referenced in the context.
References:
- Vouchers and redeeming discounts
- Unable to register for AI-900 Certification using training day voucher - Microsoft Q&A
- Issue with 50% Discount for DP-900 Exam - Microsoft Q&A
- Redeem Microsoft voucher for a certification exam - Microsoft Q&A
- Registration Issue - Confirmation email not received for Microsoft Azure Virtual Training Day - Microsoft Q&A
- Microsoft Certified: Information Security Administrator Associate
- Exam SC-401: Administering Information Security in Microsoft 365 (beta)
- Information Security Administrator