Completion Status of "Microsoft M365 Copilot - Intermediate Learning Path" Training not Updated

Dhar, Anindya Sundar (Cognizant) 0 Reputation points
2026-06-04T07:25:37.1866667+00:00

Hello MS Learning Team,

Yesterday as well as in last month I had completed “Microsoft M365 Copilot - Intermediate Learning Path”( PY0013830) as part of Cognizant Partner Skill growth initiative. Though I have completed whole course and completed assessment, but it looks like below activities of Module 1 are still not marked as “Completed” when rest 5 activities are completed. Can you please check what’s missing and guide accordingly?

 

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Thanks

Anindya

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  1. AI answer

    2026-06-04T07:25:48.21+00:00

    Completion status issues for Microsoft Learn training paths and courses can’t be fixed from the learner side when all units and assessments already show as done. The behavior described matches a backend/profile issue rather than a missing action in the modules.

    There is no separate “course completion certificate” or extra hidden step for these Learn modules beyond finishing all units and the assessment; completion is normally reflected as badges and trophies on the Learn profile, not additional certificates.

    Because the learning path is part of a partner initiative and specific activities in Module 1 remain incomplete despite being taken, the only resolution path is to contact Microsoft Learn support so the profile and progress can be checked and corrected on the service side.

    Use the Microsoft Learn support/contact channel associated with the Learn profile used to take the path and provide:

    • Learning path name and ID ("Microsoft M365 Copilot - Intermediate Learning Path", PY0013830)
    • The specific activities that remain incomplete
    • Screenshots of the completed modules/assessments if possible

    Support can then verify the backend records and update the completion status if appropriate.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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